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Famatech Case Studies

 

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VelvetCare selects Radmin – one of the largest personal care manufacturers serving Central and Eastern Europe

 

Radmin has simplified remote administrator tasks and helped rid the user’s unawareness of how to share a desktop. The average handling time for each tech support issue has gone down dramatically. There is no longer the need to physically go to remote locations every time technical issues occur. Our employees no longer face any challenges working out of office as they always have access to their PCs from any computer.



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Radmin in the 12th* largest insurance brokerage in the US.

 

We have tested and used many remote control products over the last few years and have had consistent issues with Windows 7 and Dual monitors, - says Scott Hannagan, CIO at Leavitt Group, - Radmin 3.4 was the one solution we were able to effortlessly deploy and use to support our remote users from the central helpdesk.



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Radmin in the financial industry: the example of "Greenfieldbank"

 

Founded in Moscow in 1994, Greenfieldbank was initially a provider of mainly corporate financial services. These days, it is a full-service bank with two regional branches which performs all the main types of banking transactions in the financial services sector. The bank’s IT environment consists of six servers at head office and two in each branch (running Linux OS). The total number of workstations is 90 (Linux or Windows 7). The bank had previously used the open source software package Tight VNC for its remote control needs.



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Radmin used in Market Research

 

Norstat is one of Europe’s leading providers of research data to professional marketers. Annually, Norstat conducts more than 2.5 million B2C and B2B interviews. Norstat owns one of the largest Internet panels in Northern Europe, with more than 350,000 pre-recruited respondents. About 85% of these were recruited via nationally representative telephone surveys. The company is established in Norway, Sweden, Denmark, Finland, Estonia, Latvia, Lithuania and Poland.



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Radmin in social area

 

The Los Angeles Mission is a nonprofit organization serving the homeless living on LA’s streets. Faithfully, for more than 70 years, they have saved many lives and have had a profound impact on thousands of others by providing compassionate, humanitarian services to those in desperate need.



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Radmin in Airport Maintenance

 

Simferopol Airport in the Ukraine has 1000 employees. The airport is a complex of different systems, requiring close coordination of terminal operations with engineering, security, and air traffic management, among others.



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Radmin is a choice of the Combined Sciences Center

 

Combined Sciences Center (CSC) is a special project at Pueblo, Colorado Observatory to investigate, capture, and analyze VLF radio waves collected by a dedicated radio receiver and specialized associated equipment, as part of the larger enterprise established by Stanford University to support solar research. It was established in 2007. The Mission of CSC is multi-leveled, but essentially can be condensed to perform a simple statement: to provide science education to motivated and interested students in the local area.



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Radmin in Social Sphere

 

Alexei Fomin, of St. Petersburg, Russia, is an IT professional. He has a disability that prevents his taking an office job, so Alexei works from home as a contractor, developing Internet sites and designing projects in AutoCAD, SolidWorks and other applications. Taking a serious, professional approach to his work, Alexei has a server for permanent Internet access and three linked computers at his disposal. It’s of critical importance to Alexei that he can remotely manage all the computers on his network.



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Dial Equities selects Radmin - a major residential property management company serving the Central U.S.

 

Dial Equities, Inc a leading provider of multi-family residential property management with its main office in Omaha manages apartment communities throughout central United States. Dial Equities, Incorporated was formed in October 1992 by Jack Haley in cooperation with Don Day, Chairman of the Board for Dial Companies Corporation. The Dial Companies has been involved in the development, construction, management and financing of multi-family, residential and commercial real estate since the 1960’s. Its support has been instrumental in the growth of Dial Equities, Inc. Jack Haley has been acquiring and managing multi family real estate since 1970.



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London’s Leading Steel-Manufacturing Company, Mittalsteel, Selects Radmin

 

Mittalsteel is one of London’s leading steel companies, a part of Arcelor Mittal – a leader in all major global markets, including automotive construction, household appliances and packaging as well as supplies of raw materials and distribution networks. Mittalsteel Company LTD has a balanced geographic diversity within all the key steel markets. It has 320,000 employees in more than 60 countries. Products of Mittalsteel include semi-finished steel, wire rod, tubes and gas pipelines, and many others. The philosophy of Mittalsteel is to deliver high-quality and competitive steel products that correspond to client’s highest demands.



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IT Consult Eichhofer GmbH

 

IT Consult Eichhofer GmbH is an IT support company founded in 1999 by specialists in IT sphere. The company quickly obtained a leading position on the market and to date IT Consult Eichhofer GmbH successfully cooperate with first-rate industrial organizations. The company provides a wide range of IT services, technology solutions and managed services to leading corporate organizations from telecommunication and banking fields to the state administration.



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Saudi Airlines Catering serves up Radmin

 

Saudi Airlines Catering’s priority is to produce high quality service to airline customers. Saudi Catering units located in Saudi Arabia and in Cairo (Egypt) produce and deliver freshest food in a timely manner. Catering teams of Saudi Airlines combine to ensure that the record of customer satisfaction is maintained now and in the future.



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Persia International Bank Selects Radmin

 

Persia International Bank PLC has two branches – one in London and another in Dubai. This banking company provides its clients with diverse services, such as deposit and saving accounts, money transfer and foreign exchange facilities.



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Radmin for Britain’s most famous Chain Store, GoOutdoors

 

GoOutdoors is a large chain store, specializing in retail trade. The company specializes in equipment for rest and traveling: camps, tents, GPS-navigators and rucksacks. The shops of GoOutdoors are widely-spread all over Britain. This chain store is oriented in providing its clients with high-quality clothes and equipment for camping and traveling.



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SITEL of Australia adopts Radmin

 

SITEL Australia specializes in telecommunication outsourcing and provides fully integrated customer care and back office processing services that focus on delivering a return of customer investments by reducing costs and increasing revenue for customers. The company specializes in customer technical support, risk management, back office processing and other services. The main mission of SITEL is providing market-ready solutions based upon the specific requirements for clients business.



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Radmin in the IT Infrastructure of Rakon Limited

 

Rakon Limited is a world leader in the development of high performance frequency control technology based on quartz crystals, which lie at the heart of all electronic products. Rakon designs crystal and oscillator products for unique and specific customer requirements within a wide range of industry applications. These include: Global Positioning Satellite (GPS), Wireless, Networks, Cellular, CDMA, GSM, Telecom, Radio, and Microwave. Rakon pioneered the development of oscillators capable of maintaining high levels of accuracy and unique lock-on stability in extreme environments. As a result, Rakon supplies over 50% of the frequency control devices used by the GPS industry.



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Jeddah selects Radmin

 

Jeddah Hilton is a part of the well-known Hilton Hotels Corporation situated in Jeddah (Saudi Arabia) involved in the country’s hospitality business.

The IT department of Jeddah Hilton consists of 6 employees in2 locations. It utilizes LAN and WAN networks, over 250 desktops and 6 servers. Among operation systems there are: Novell 5.1, Windows XP, Windows 2003, Linux and IBM RS36. Windows XP operation systems are used on servers, Windows 98 SE are used on desktops. For access to the Internet specialists of Jeddah Hilton’s IT department use leased line with a speed of 1 mbps, controlled over firewall.



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ISV Foundation Selects Radmin for Theology Content Production

 

Dr. William Welty is the Executive Director of the ISV Foundation. He holds a Ph.D in Communications from Louisiana Baptist University. The foundation is a biblical research center, founded in 1967 as a non-profit organization. In 1995 William Welty began to redirect the foundation’s mission into that of a research center to produce an updated version of the Hebrew Old Testament text and to create a new English language translation of the Bible. In addition to his work with the ISV Foundation, Dr. Welty has been affiliated with the United Nations Global Alliance for ICT and Development (GAID), the successor to the UN's Information and Communication Technologies Task Force.



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Radmin for RPower Restaurant POS

 

RPower Restaurant POS was founded in 1992 and has been expanding its functionality and customer base ever since. The company produces hardware and software for restaurants. Among hardware products there are terminals, printers, cash drawers, etc. Software production of RPower Restaurant POS includes quick books, timeclock modules, and payroll services. The production of RPower Restaurant POS is widely used in restaurants all over the world.



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Radmin – the choice for Wax Digital Ltd.

 

Wax Digital Ltd. is one of Europe’s leading providers of on-demand purchasing and spend management solutions, accelerating the performance at every stage of the 2P2 lifecycle for some of the world’s leading companies. Wax Digital goal is to develop strategic relationships with its clients. The company’s solutions are in operation with 230,000 users across Europe and carry over ? 1 billion in trade annually.



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Radmin – an ideal solution for the Farm Bureau Mutual Insurance Company Helpdesk

 

Since 1947 Farm Bureau Mutual Insurance Company has been proudly serving Idahoans. They provide the most comprehensive farm and ranch insurance in the state, covering both commercial and private farms. The company provides a great number of insurance products including personal, commercial, non-standard insurance, as well as life insurance and annuity products.



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Radmin in Bridon’s IT infrastructure

 

Bridon’s standing in a demanding worldwide market stems from the ability to provide a comprehensive and competitive range of solutions in steel wire, wire rope and strand. Bridon delivers more than high quality wire and rope products, as our customers benefit from a seamless service from initial specification and product selection through to on site operational support where desired.



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Silvergold Systems in Australia adopts Radmin

 

Silvergold Systems was formed with the intention of providing high quality Point of Sale (POS) related products and services to the retail community. With over 20 years of experience in retail technology, Silvergold Systems understands what works and what doesn't and how to maximize return on investment. The company stocks a wide range of industry leading hardware and software products with a proven track record in the retail industry and offers solid after-sales support to ensure they perform just as expected.



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Vietnam Airlines implements Radmin

 

The history of Vietnam Airlines Corporation began in 1956. The first international route was to Beijing, followed by Vientiane in 1976 and Bangkok in 1978. In April 1989, the airline was established as a state enterprise, and in 1996 Vietnam Airlines Corporation was formed, bringing together several service companies with the airline at its core. In April 2001, Vietnam Airlines increased the frequency of flights between Vietnam's most popular domestic destinations. The newest domestic route, launched in early 2002, runs between Ho Chi Minh City and central city of Vinh.



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Radmin: the Right Solution for the Whole Company

 

Prima Ltd is a subsidiary of Smithfield Foods, the world’s largest pork processor and hog producer. Having a number of divisions in Poland, Prima is engaged in pork production and supplies. Transport and logistic abilities allows Prima to sell considerable volumes of production in the shortest time possible and that defines the company’s stable market position.



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Radmin controls a British Manufacturing Company’s IT-infrastructure

 

Richard Burbidge Group is a leading supplier to the DIY (“do-it-yourself”) sector and construction industry. Among its products are stair balustrading systems, laminate flooring, covers for radiators and other materials. The company’s philosophy is based on bringing stylish transformations to homes and gardens and combining the traditional appeal of natural materials with modern design and lifestyles. The main office of the company is situated in Oswestry (United Kingdom); other offices are in Chirk (North Wales) and Dublin (Ireland). The number of employees in Richard Birbidge is 600.



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Radmin: the Right Solution for Smithfield Foods

 

Agri Plus is a subsidiary of Smithfield Foods, the world’s largest pork processing company worldwide. Having a number of divisions in Poland, Agri Plus is engaged in pork production and supplies. Transport and logistic abilities of the company allows them to sell considerable volumes of production in the shortest time possible and that is what defines the company’s stable market position.



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Radmin is helping to keep true on CSA’s course to success

 

CEC Shipmanagement (CSA) prides itself on using state-of-the-art IT tools. It also believes in running ‘a tight ship’ – keeping costs down and maximizing its efficiency. It should come as no surprise then that Remote Administrator is an integral component of the company’s IT setup.



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Radmin - the choice for Interior Health

 

Radmin is the remote administrator system of choice for Interior Health (www.interiorhealth.ca), and is installed on virtually all of the enterprise’s 5000 computers. Interior Health was created by the Province of British Columbia, Canada, in 2001, amalgamating health care services in the province’s interior. The enterprise serves a large geographical area that has a client population approaching one million.



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Radmin is the Best Solution for First Service Credit Union

 

First Service is a U.S. member-owned and full-service credit union. First Service provides savings and checking accounts, money market funds, certificates of deposit, and other financial services for 35,000 members. It has 30 locations in Houston, Texas and over 2000 locations across the United States.




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