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Radmin in retail


Radmin is an effective solution for tech support for the employees, and system administration of geographically spread computer networks. A classic example of a distributed computer network is network of retail locations: supermarkets, food stores, restaurants, and chains of stores and cafes. Therefore Radmin numbers many networked retail chains such as Wal-Mart Stores, Inc., Groupe Auchan SA, ALCO Stores, Inc. etc. among its clients.

In retail Radmin is used for:

  • Tech support for employees and remote administration of PCs

    Shops and restaurants on a single network may be located either in the same city or in different cities. Staff computers and POS terminals inside stores need regular support and maintenance, which requires a large amount of resources. If Radmin is installed on the computers in retail networks, technicians can solve all the problems that arise remotely, providing technical support to employees and keeping the system updated.

    The results of Radmin implementing for remote tech support and systems administration include:
    • Employee downtime is cut: system administrators can connect to the employee’s PC remotely from their desks.
    • Technical staff efficiency soars.
    • Ability to monitor and control employees’ operations when required.
    • Employee productivity increases.
    • Time and travel expenses are cut.

  • Remote administration of POS terminals

    A point-of-sale (POS) terminal is an electronic device that is used to verify and process credit card transactions. A POS terminal manages the selling process through an interface that is accessed by a salesperson. The same system allows for a receipt to be created and printed. Most retail distributors use POS terminals that are mainly based on Windows OS. Radmin software significantly cuts the time it takes to access remote POS terminals and immediately cuts service costs. If Radmin is installed on a POS terminal, technicians can solve any problems that arise remotely.

    The results of Radmin implementation for remote POS terminals administration:
    • Downtime of POS terminals in case of malfunctions is cut: à remote connection is established in a few clicks of the mouse, and repairs are carried out promptly.
    • Tech support costs are cut: all repairs can be undertaken promptly.
    • Staff can be trained remotely in how to use and maintain POS-terminals.
    • Travel expenses are eliminated and a great deal of time is saved.

The advantages of using Radmin:

  1. Usability

    Radmin is very user-friendly. Most users agree that the major advantage of Radmin is its simplicity. All the feedback suggests that the interface is intuitive and the program is very easy to use. Unlike bloatware, Radmin has no useless 'value added' features that make it difficult to work with, complex to learn, or that crushes its performance.

  2. Highest security level

    Radmin’s unprecedented level of security is due to its direct integration with Windows Security, 256 bit AES data encryption for all data transferred, NTLM/Kerberos, modified Diffie-Hellman 2048 bit algorithm and Active Directory support. Radmin server has two security subsystems, so you can set up Radmin either to use Windows security or Radmin’s own security protocols. Access rights are individual for each user. Radmin’s special IP-filter tables restrict access to specific IP addresses and sub-networks.

  3. Reliability and high uptime

    Radmin’s proven operational stability is due to its specific features coupled with Famatech’s meticulous and uncompromising software testing.

  4. Effective work along with minimal system requirements

    Radmin has no special hardware requirements. Its special low-bandwidth optimizations let you control remote computers comfortably even over a dial-up modem or GPRS connection.

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