Remote access & tech support
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Helpdesk Providers
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Solution for Banks
We support clients throughout New Zealand - including some exceptionally remote locations down the bottom of the South Island that would be too cold and too difficult to visit. Radmin is simple and efficient, and much easier than mucking around with VPN, Zywall
Jon Donald
Amtrax Ltd



Solutions for Helpdesk Providers

Radmin Remote Control - Help Desk assistance

Companies expect their IT departments to boost service levels and to lower their operating costs. The IT professional who is successful within these constrictions is generally highly regarded. The common denominator of these professionals is a willingness to try the newer technologies. One of those is Radmin remote administrator software for helpdesk providers from Famatech.

With Radmin software, your helpdesk technicians can remotely control any desktop PC anywhere on a LAN, WAN or over the Internet. The end-user at the remote machine can talk to the technician and follow his mouse movements. Radmin makes your helpdesk actions more effective and reduces repeat traffic.

Radmin helpdesk software contributes to strengthening your company bottom line. Our unique licensing covers multiple computers at a minimal expense.

Radmin helpdesk software enables you to:

  • Greatly improve your company's end-user productivity by keeping your network PC's and servers running at all times.
  • Increase helpdesk service quality by significantly improving response times.
  • Maximize end-user productivity and minimize downtime by speedy problem resolution
  • Monitor employees' use of computers for possible unauthorized activities.
  • Make any of your PC's instantly accessible from anywhere in the world.
  • Increase performance, decrease response times and eliminate travel expenses for your Helpdesk technicians.

IT Professionals prefer Radmin

Radmin has already made a name in the IT World as an effective tool for remote administration. The IT professionals who use the product trust the brand as they know its gist: unbeatable performance, mission-critical functionalities, strong encryption and biggest value for the money. Make sure for yourself, download free 30-day trial.

5 reasons why IT professionals choose Radmin helpdesk software:

  • 1. Security

    It is obvious that in a task like accessing a remote corporate PC, security is crucially important for helpdesk professionals. Radmin remote control software uses the most stringent security available on the market. All transmitted data - screen images, mouse movements, key signals and audio streams - are encrypted and cannot be intercepted. All security features

  • 2. Affordability

    Radmin's software affordable price puts it in a class of its own. The tools have been designed to contain only real mission critical functionality - that is why we are able to pass the savings to our customers. Famatech offers affordable pricing and licensing policy for Help Desk providers. More about helpdesk pricing

  • 3. High-Speed Connection

    Radmin is the fastest remote control software available on the market today. Unique algorithms make your work comfortable even on very tight bandwidth.

  • 4. Reliability

    Radmin never crashes and never causes “blue screen of death” either. Tested and proven by our clients - 40% of “Fortune 500” companies.

  • 5. Low System Requirements & Easy deployment

    Radmin helpdesk software has no special hardware requirements. If your computer runs Windows, Radmin will run on your computer - it's that simple.

  • IBM, Sony, HP, Samsung
  • US Air Force
  • Bank of New York
  • World Wildlife Fund
  • The Boeing Company
  • University of Calgary
All clients
Famatech offers affordable pricing and licensing policy for Help Desk providers.
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