We are using RAdmin since a couple of years in our Call Center to help our agents and to save time, when there are problems. But also our computer department loves your products.
Gerhard K. Hammermueller
Office Competence Center, Wiener Neustadt, Austria
Solutions for Helpdesk Providers
Companies expect their IT departments to boost service levels and to lower
their operating costs. The IT professional who is successful within these constrictions
is generally highly regarded. The common denominator of these professionals
is a willingness to try the newer technologies. One of those is Radmin
remote administrator software for helpdesk providers from Famatech.
With Radmin software, your helpdesk technicians can remotely control
any desktop PC anywhere on a LAN, WAN or over the Internet. The end-user at
the remote machine can talk to the technician and follow his mouse movements.
Radmin makes your helpdesk actions more effective and reduces repeat traffic.
Radmin helpdesk software contributes to strengthening your company bottom
line. Our unique licensing covers multiple computers at a minimal expense.
Radmin helpdesk software enables you to:
- Greatly improve your company's end-user productivity by keeping your network
PC's and servers running at all times.
- Increase helpdesk service quality by significantly improving response times.
- Maximize end-user productivity and minimize downtime by speedy problem resolution
- Monitor employees' use of computers for possible unauthorized activities.
- Make any of your PC's instantly accessible from anywhere in the world.
- Increase performance, decrease response times and eliminate travel expenses
for your Helpdesk technicians.
Radmin has already made a name in the IT World as an effective tool for remote
administration. The IT professionals who use the product trust the brand as
they know its gist: unbeatable performance, mission-critical functionalities,
strong encryption and biggest value for the money. Make sure for yourself, download free 30-day trial.
5 reasons why IT professionals choose Radmin helpdesk software:
It is obvious that in a task like accessing a remote corporate PC, security is crucially important for helpdesk professionals. Radmin remote control software uses the most stringent security available on the market. All transmitted data - screen images, mouse movements, key signals and audio streams - are encrypted and cannot be intercepted. All security features
Radmin's software affordable price puts it in a class of its own. The tools have been designed to contain only real mission critical functionality - that is why we are able to pass the savings to our customers. Famatech offers affordable pricing and licensing policy for Help Desk providers. More about helpdesk pricing
3. High-Speed Connection
Radmin is the fastest remote control software available on the market today. Unique algorithms make your work comfortable even on very tight bandwidth.
Radmin never crashes and never causes “blue screen of death” either. Tested and proven by our clients - 40% of “Fortune 500” companies.
5. Low System Requirements & Easy deployment
Radmin helpdesk software has no special hardware requirements. If your computer runs Windows, Radmin will run on your computer - it's that simple.
- IBM, Sony, HP, Samsung
- US Air Force
- Bank of New York
- World Wildlife Fund
- The Boeing Company
- University of Calgary