As a longtime user of Radmin, I too am frustrated with the release of Version 3. BUT, Radmin 2.2 Server with the 3.0 Beta Viewer allows me to perform all the functions I need.
I have a client with 40 Sites in 4 States and the software allows me to maintain them without going on site.
I am most looking forward to the text messaging in the new version, but I can always talk to them over the phone so it is not critical.
We purchased Radmin for the ease of use, security, quality of product as compared to other products on the market at the time.
The one feature I could really use is not even going to be in Version 3 and that would be to be able to connect with a Web Browser.
If I would be able to connect over a web browser with an active X control, I would not have to carry my laptop everywhere I go. It has gotten so hectic I even have a Verizon Wireless Broadband connection, so I can connect remotely on the side of the road or in a diner.
Now with the Citrix GoToMyPc available, we performed an eval of the product. Radmin wins hands down, except for the Web Based client. Radmin was more reliable, faster and gave us better usability. Even if they were evenly matched, pricing for GoToMyPC Pro costs over $3000 a year for 20 machines. I manage 100 remote PC's. So even if we got a discount, I would expect they would want $10,000 a year for 100 Machines.
We purchased the Helpdesk version. The software is a bargain and has paid for itself over and over again.
I'll keep Radmin...Thank you.