Remote Control Software
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Mouse trail repaints the display
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Views: 11659Topic:: «Mouse trail repaints the display» on forum: Famatech Beta Testing
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I too have experienced this issue. Per the above MS document, I turned off the desktop wallpaper and tried it again. This did not fix the issue. It was less noticeable, because there was no wallpaper for the mouse to pick up and drag around, but any time I moved the mouse over an icon or over the start bar, a piece of the image there would be picked up by the mouse and smeared around with the subsequent mouse movements. On further testing, it was also doing the same thing with the blank background, but this wasn't apparent unless the background piece picked up by the mouse was smeared over something other than the background (blank background over blank background doesn't show up, obviously).
As Ron pointed out, this behavior is a little hard to describe. I'll see if I can get a screenshot tonight and post it. The salient point, however, is that there's more to this issue than the above MS bug. I might suggest you look into the code that draws the remote cursor.  |
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Holy ancient thread bump, Batman!
First of all, if you read back through this thread, you'll see that turning off the wallpaper is not likely to help. However, if you want to try it, here's the procedure: - Right-click anywhere on the desktop - Select Properties - Click the "Desktop" tab - Set the Background to "None" There are other recommendations I would make to you. First & foremost, make sure you are using the latest version of Radmin Viewer (v3.2 as of this writing). I believe they fixed this issue either in the release version of v3.0 or in v3.1. The next thing I'd recommend, if you're still having the problem, is look into the UltraMon program. I use it now, and it's worth having if you use dual monitors, even if you fix the Radmin issue. Hope this helps!  |
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Oops! You're right, my mistake. It's the Server version that matters in this issue, more than the Viewer version. 
You should be able to upgrade the server version with no ill effects on the license. |
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I've tried various settings in UltraMon, and none of them have caused this issue to reappear.
I seem to remember that you may need to remove the RAdmin mirror driver from Device Manager, then re-run the Server 3.2 installer to reinstall the latest version of the mirror driver. Give that a try and see if that fixes it. |
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That might or might not help. I'm sure there are enough differences between my "viewer" computer and yours that if it works for me, we may not be able to figure out the difference. We can try it later, though, if we can't figure this out.
I've had another thought: I seem to remember that there was some issue with differences in resolution between the server and viewer. What resolutions are the displays on the two monitors on your server and however many on your viewer? Maybe we can tinker with those settings. Also, if anyone from Famatech's support team sees this and would like to chime in, feel free.
EDIT: I've just remembered something else, and found a supporting thread here: http://www.radmin.com/support/forum/read.php?FID=24&TID=11226 Your primary monitor has to be left-most (and/or topmost, depending on your arrangement), so that the relative coordinates for the secondary monitor are all positive. I'd bet that right now your secondary monitor is left of (or above) your primary monitor. Swap which one is primary, and your problem will go away. |
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(See the edit I added on my previous post, if you haven't already.)
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