I installed this app to see how well it worked compared to another program I use (TCPNV) and it found no other PCs on my test LAN. The other app, TCPNV, found them all, showing IP addresses, MAC addresses, etc. I tried all the settings that seemed obvious to me but no change in the behavior. Any suggestions?
Hello. As i can suggest, you just don't enter IP RANGE for scan. Our software is highly configurable, and, compared to over products you can scan any network you wish. By default, the IP range includes only your own computer, for example - "192.168.0.1 - 192.168.0.1". To scan entire network, enter IP range you wish - for example -
"192.168.0.1 - 192.168.0.255".
We understood, that it wasn't very wise to include only one computer in default scan, and we will fix it in next version - it will scan 255 computers by default.
Using IP Scan, or any util, is there a way to discover and add system's to the Remote Admin's "phonebook"?
This is what's going on. My help desk team handle different divisions within the company, so they each have connections (phonebook entries) to all the machines they work on. But if one of them is busy, another tech can create a connection (phonebook entry) and work on the system. This is all fine, but it would be very helpful to be able to either combine their individual phonebooks, or have a scan tool that would allow us to find machines on a subnet that are running remote admin.
does Radmin works on Windows XP professional computer serving as Server ,while the remote computers too has windows xp installed.
Moreso,do i need to install Radmin on all the remotes computers to be able to control it.