Are you shure your are asking about our freeware network utilities? If you can't connect to remote machine using RAdmin viewer - please, send us e-mail to support@radmin.com or ask your question in RAdmin forum.

If your are asking about our network utilities - please, try to use as simple english as possible (i can't translate half of your sentence) and describe problem more detailed.

Best regards, Gregor Petrov, Famatech Support Team