This product is invaluable and has very great uses. It's the best remote administration utility I have _EVER!!!_ seen.
The things I love about R.A. is it has the ability to log in to one of your employee's remotely without their knowledge, giving you the ability to check up on them and make sure they're doing their work like they're suppose to.
In our IT department we use our product for remote assistance.
We call these guys the RA (Remote Assistance). We require our IT directors to use an Instant Messaging system and RAdmin, and we require all our employee's to first "Instant Message" IT for remote assistance before they call IT to come take a look.
It saves lots of time from our IT workers having to run all around the 13 story building!
THANKS FOR ALL WHO HELPED DEVELOP THIS PRODUCT, AND ALL WHOM CODED FOR IT! IT'S QUICK, RELIABLE, AND A GREAT SOLUTION!
IT Director for Osteopathic Medical Center of Texas