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Famatech CEO will answer your questions
 
Dear Radmin users!

We appreciate your loyalty to the program and we'd like to answer your questions regarding the current status of Radmin 3.0 development.

During this week you may inquire for every issue or question you are interested in.
Questions will be answered by Famatech CEO Dmitri Znosko.

Please send your questions to letterbox@famatech.com.

Alexandra Bazzhina
PR Manager
 
Why not public in this forum?
Make a seperate RA3.0 thread if you have to.
 
Yes for a few reasons! Then he doesn't have to answer the same questions multiple times and we all can see the replies at the same time.
 
Dear guest!

You are quite right. Lots of questions we have already received are similar.

We hope email method of communication will be convenient.

Alexandra Bazzhina
PR manager
 
Alexandra,

While e-mail communication is highly convenient, so is this forum. Please allow questions concerning RAdmin 3.0 to be answered in this forum for all to read, as well as e-mail. Thank you!!

-Pat
 
If everything is discussed in this forum which is public and free for everyone to see then nothing can be second guessed. I believe a public forum with live replies is a stronger medium
 
I have a question, which I also emailed to the address mentioned above:

I have one question - when can we honestly expect to see Radmin v.3 ?

It is a simple question, that I believe has been asked many times. Always we are getting answers that say we are testing the final version, it is in beta, .... - but none truly answer the question. I understand your timelines are your own, but as your customers - we would like to know something more then this. Many of your customers are loyal and hoping for the next version to be released, but some are finding solutions in other products. I've been trying to hold out, as I have RADMIN loaded across hundreds of machines. RAdmin is not functioning as well as other products, and doesn't provide all the features of other products. This being said, you are making it easier for customers to leave (losing $$$s).

After months and years of hearing that version 3 will be released soon, I can't honestly go to management and say we can wait for version 3 to be released. I don't feel you have been honest with us, and I don't feel I can tell my company to wait for version 3.

It would be great to have answers to people's questions - as long as they are honest answers.

Thanks,

Chris Alliey
A once *VERY* happy customer
 
We apologize that it takes so long to release the new version.
We can hardly expect CEO to reply all questions in real-time during the week. I propose the compromise way. The questions may be posted in this forum. They will be answered together.
 
Hi,

do you already have some kind of timetable for Linux version?
 
Why on earth would you say that is it easier to email? When you have to be in this forum anyways to get the email address why on earth would it be easier to NOT use the sytem you are already in? Poor logic, more likely it is easier for you to pull the wool over our eyes one email at a time.
 
I will post my question & answer in forum, should I get a response from my email.

What specifically still remains to be completed before releasing 3.0, and please be very specific?

What is/was the logic behind not releasing a 2.2 version that was no different from 2.1 except that it contained a hook driver for windows 2000/xp/2003 and so on. I would STILL be EXTREMELY grateful and strongly advise you to do so. I believe a GREAT majority of customers would be very satisfied with a 2.2 edition. After that I believe you could take more time to perfect 3.0, but from what I have been told by people at Famatech, the hook driver has been completed for a long time. If that's the case, then it shouldn't take very long to port it to 2.1. Please answer in detail. Thank You!
 
If anyone else has emailed questions and/or received responses, please post them on the forum for all to benefit from. It doesn't make *ANY* sense to use email instead of the forum, since you have to come to the forum to even know they were doing this.
 
Crap, this forum post is old. Man! I don't suppose we'll actually get responses, since we didn't see this *that* week.
 
.
Quote
Crap, this forum post is old. Man! I don't suppose we'll actually get responses, since we didn't see this *that* week.


Umm, the original post was yesterday. This is the proper week
 
Why is it taking so long to release a beta version? What else do you have to add to it? It was supposed to come out Dec. 03, so it must be close! What's the deal?
 
Has anybody received a response yet? I never got a reply e-mail.
 
The date on the first post was 12/05/2003
 
Oops! my bad! sorry about that, that was registration date. OK, let's here some answers then! I haven't heard anything, I emailed mine and posted on the forum.
 
I want to HEAR some answers also! :-)
 
Help
I am having problems with graphics not displaying properly on Win 2000 machines, I believe this is down to a Hook Driver prob. So I am trying to update to Radmin V3 but I am having difficulty installing Radmin V3. Help please!
:evil:
 
Ryan, unless you have a time machine or actually work for Famatech this is not possible. If you check the weather forecast for Hell you will note that they aren't predicting it to FREEZE OVER!
 
Dear Radmin users!

I apologize for the delay in getting back.
This week we only gather questions.
They will be answered next week. All together. Sorry if it may cause any inconvenience.

Alexandra Bazzhina
PR manager
 
Fair enough.
 
We can expect these questions to be answered on Monday? Or will it be later? By e-mail? or through the forum?

Just wondering.

Thanks,

-Pat
 
Dear Guest
That was the point of my post (I was being Sicastic about V3), I have been waiting nearly 2 years for my FIX e.g. V3. I have however learnt not to invest in software not FULLY compatable with newer OS's. Well I say Newer OS's, how old is win2k?
Hey Famatec, Can I have a refund, I have to purchase something else for my company now! I have been hiding YOUR problem for too long now! :evil:
 
:?: :!:

Quote
I have a question, which I also emailed to the address mentioned above:

I have one question - when can we honestly expect to see Radmin v.3 ?

It is a simple question, that I believe has been asked many times. Always we are getting answers that say we are testing the final version, it is in beta, .... - but none truly answer the question. I understand your timelines are your own, but as your customers - we would like to know something more then this. Many of your customers are loyal and hoping for the next version to be released, but some are finding solutions in other products. I've been trying to hold out, as I have RADMIN loaded across hundreds of machines. RAdmin is not functioning as well as other products, and doesn't provide all the features of other products. This being said, you are making it easier for customers to leave (losing $$$s).

After months and years of hearing that version 3 will be released soon, I can't honestly go to management and say we can wait for version 3 to be released. I don't feel you have been honest with us, and I don't feel I can tell my company to wait for version 3.

It would be great to have answers to people's questions - as long as they are honest answers.

Thanks,

Chris Alliey
A once *VERY* happy customer

Alexandra -

It has been 1 week since my post, can I get an answer from the CEO? As it has been mentioned in a number of other posts, everyone is waiting for this answer. Some people are tired of hiding RADMIN's failures, in order to stay RADMIN customers - we need an update. Windows 2000 and Windows XP has been out for a long time now, you are really long past providing an update that supports these OSes.

As a customer that has influenced and purchased large amounts of RADMIN licenses, I believe I'm (along with every other customer) entitled to an *honest* answer.

Thanks,

Chris Alliey
 
<They will be answered next week. All together. Sorry if it may cause any inconvenience.>>

That did mean this week right? 1/26/04-1/30/04?
 
Ok where's the answers?
 
Is it next WEEK yet? Please say it is so an answers are coming! Not that they will make it any better than it is over 2 years over due!
 
Honestly, will it be "SOON" next week or "LATER" next week! Will the questions be answered in BETA form or Alpha? WIll the questions be protected so you can actually release the answers or will you just create a webpage with screen shots?
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