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Radmin v3 Beta - Remove how to tray icon
 
Iam unable to find any options to disable the tray icon.

i have looked through help and seen which reg key is able to make it hidden with no luck?


Does anyone know how to do this, or if it is an issue?

Tim
 
The tray icon cannot be disabled because of security reasons.
 
Quote
Svetlana Yastrebova wrote:
The tray icon cannot be disabled because of security reasons.

I was under the impression that the hide tray icon feature was not included in this initial beta in order to receive cleaner testing results. Your statement implies that hiding the tray icon will no longer be a RAdmin option, even in the final release.

Is this assumption correct?
 
Quote
Svetlana Yastrebova wrote:
The tray icon cannot be disabled because of security reasons

With Pat, I am concerned aubout this statement. The option to hide the tray icon won't be activated in coming releases?

If so, this is a BIG problem for us. We absolutely don't like an opportunity for our employees to fiddle with the Radmin settings and certainly wont give them the chance to close radmin server easily.

Could you please reply?

Regards,

Michel Uphoff
 
We are also very disturbed to find that we no longer be able to hide the tray icon!

What exactly is the security reason?

If this feature is not to be incorporated, we have no choice but to switch to other remote control products.
 
Quote
Robert Pan wrote:
If this feature is not to be incorporated, we have no choice but to switch to other remote control products.

We are on the same boat. Please try to address the "security" issues by some other ways.

Thanks
 
for all who wants hide icon your stuck at 2.2 and want to use 3.0 beta work backwards to 2.2 download the older version
http://www.radmin.com/download/rviewer3.exe
 
I have a feeling this is how they got symantec and other virus vendors to take off radmin in their defintions.
 
Quote
eric vb wrote:
I have a feeling this is how they got symantec and other virus vendors to take off radmin in their defintions.


I tend to agree but as it stands now Radmin 3 can't install its self silently+


So I don;t think that this is really an excuse. Personally I hope that the hide tray icon option is in the final release (Or next build)
--------------
...I just saved a bunch of money on my car insurance by switching to Gia...
 
It's really so. We have disabled 'disable tray icon' option because of the security and privacy reasons. I understand that some of our users will not be pleased with this feature as well as some time ago when we disabled blank passwords. However we believe that this decision will help us to provide more secure use of our product.
 
I can understand the privacy issue from the end user standpoint, but at least incorpate a password in order to allow for any settings chances. If not, end users can disable pretty much all the features of the remote admin (or the one they don't want us having) and it would be hard troubleshoot connection issues if they disabled something. We (admins) are going to practically have to be physically at the pc..

I'm sure that Famatech is trying eliminate themselves from situations that might involve lawsuits due to privacy issues, but their are ways to prevent end users from making changes by simply requiring passswords to make any Radmin Server changes.

The way I see it, implementing passwords to make settings changes is a very good security feature.

Now allowing an end user to stop the server, is a really bad no no. This should also have a password feature. If an end user stops it, it will be hell trying to walk someone through on how to start it back up, especially when I remove the folder from the All Programs under Start Menu. I like to limit user interaction with stuff they know nothing about.
 
I can take it no more. I have never posted here before but I have monitored the posts for a long time. I have been a user of Radmin since version 1. Not allowing for the task bar icon to be hidden or at least totally password protected is rediculous. I absolutely love your product, but this would be one of those deal breakers that would force many of your customers to search for another solution. I think you have an obligation to your customers and yourselves to ask some tough questions, such as what type of product you should supply to insure that you retain and grow the market that was targeted in the beginning. Don't make the mistake of thinking loyal customers won't jump ship if you start making decisions to take the easy way out. You have dedicated yourselves to producing a stable and dependable product that isn't bloatware, this decision does not provide a stable product in the real world!
 
Quote
Dmitry Kurashev wrote:
We have disabled 'disable tray icon' option because of the security and privacy reasons.

Dmitry,

If there wont be an option to protect that tray icon with a password, I think most administrators will buy other remote access software.

I certainly will.

It is totaly unacceptable for me to give 350 employees the opportunity to alter and close Radmin server.
Even a piece of c**p as *********** has the possibility to hide the tray icon (by adding a reg. key).

Would you please announce there will be a password option in coming releases?

Regards,

Michel Uphoff
 
Quote
Dmitry Kurashev wrote:
We have disabled 'disable tray icon' option because of the security and privacy reasons.

Dmitry,

But THIS is what I read in another thread:

Unfortunately Radmin Server 3.0 beta 1 doesn't support hide tray icon option.
Best regards,
Roman Makarov.
-----------------
Robert Pan
Newbie
Why this useful function is removed in Radmin 3.0? Will the full version have this function? It is almost useless for me if I can;t hide the tray icon.
-----------------
Will the full version have this function?
Sure.
Best regards,
Roman Makarov.
-----------------

Regards,

Michel Uphoff
 
I'm sorry I gave you wrong information.

Best regards,
Roman Makarov.

Famatech
Technical Support.
 
Shouldn't the users be the ones to decide if the tray icon is there or not? Famatech should leave the option to hide it available. Their 'security' concerns can be overcome by setting it by default to always visible - that way they are 'protected' because the user had to change it - not recommended by Famatech.

Plus if the icon is there, common sense dictates that it be secure from tampering (just like the rest of the program) including unauthorized changes being made to the server.

I currently have it visible on some computers, but some I don't. That is my choice and it works in our environment.

Don
 
Quote
Dmitry Kurashev wrote:
It's really so. We have disabled 'disable tray icon' option because of the security and privacy reasons. I understand that some of our users will not be pleased with this feature as well as some time ago when we disabled blank passwords. However we believe that this decision will help us to provide more secure use of our product.

Perhaps you should offer two different versions of your software, a home/telecommuting version and a professional version which includes the hide tray icon feature. For home/telecommuting it is perfectly understandable that hiding the tray icon could be an issue, because of unauthorized installs. However, removing the hide tray icon makes your software unsuitable for corporate and educational environments.

Another option would be to make RAdmin compatible with Active Directory group policies. The hide tray icon feature could be a policy rather than an option in the server interface.
 
I would also like the icon to at least be secured with a password. The thought that a user could change settings within RAdmin 3.0 is disturbing! Being able to see the icon is not an issue for us. I can understand that you have changed this for those folk who decide to use your product as a hacker tool, and at least this way we will see if it's running on your system.

This is something that needs to be addressed in RAdmin 3.0, not a future release. Please guys, don't let us down this time.

Garth
 
I'm not sure that Famatech understands the severity of this change.

This is not at ALL like the blank password change which was mearly an inconvience.

Without the hide icon ability my users can do all sorts of things they should not be able to do. I can absolutely guarantee I will not use v3 in its current state.

Even symantec has their icon password protected.
 
We support 1500+ workstations using version 2.2 I too, have to stress how important it is to have password protection to prevent users from changing settings. If they have the ability to do that, this product will be useless to our support group.
 
Quote
It's really so. We have disabled 'disable tray icon' option because of the security and privacy reasons. I understand that some of our users will not be pleased with this feature as well as some time ago when we disabled blank passwords. However we believe that this decision will help us to provide more secure use of our product.

This is patently absurd. Microsoft XP's Remote Desktop Connection doesn't even have any sort of status icon. And in Apple's Remote Desktop, the status icon is controllable and requires administrator authentication to allow config changes. Both of these products are installed by default, though disabled.

If you absolutely must keep the icon unhidden, at least restrict confg changes to administrators and make it possible to hide or restrict access to the current connections information as well.
 
Well, I'll be one to say that this revelation/flaw/mistake will stop me from waiting any longer for a final version 3. I've reached that point where I throw up my hands to the remote administration gods and just accept that it is time to move on.

For some users I'll use 2.2 until Vista or whatever OS stops it from working, but on most I'll be moving to ******* as our new shop remote program. Not as fast and it has a some bloat, but it works on my Cingular 8125 (HTC Wizard) and I can hide the tray icon with the Network Console - free if you sign up for 5 or more computers. I'm only paying a little over $5 per PC per month (much cheaper than ********), and at least I have a realiable product sans hype and last minute switcheroos.

Sure, it concerns me that my firewalls are circumvented, but I'm learning to live with it - especially with remote laptops available anywhere in the world with zero reconfiguration. Thanks, Famatech, for forcing me to try a new product that is lesser than yours only in speed. In all other ways it is superior. I can draw on the remote screen to show a user something and I can print remotely.

Mainly, however, I'm just glad to be away from the carrot I can't reach.

Hope you're subscribed. This post won't be here long. Good luck to everyone with this.

-J
 
Dear Roman,

Not including the hide tray icon option is indeed a big mistake and will most likely reflect in your sales...
I highly recommend that you will reconsider your decision.
 
Roman:

I use this to remote to/from my work. but also to be able to monitor my kids' use of the computers at home.

They know I can see what they are doing, but they don't know how. As their father, I want to keep it that way. Being able to alter the config and server through the tray icon DOES NOT work for me.

I'd rather keep version 2.2 or get another product because of this feature alone.
 
Quote
If they have the ability to do that, this product will be useless to our support group.
Kecin, could you please describe in detailes why Hide Tray Icon feature is so important to your support.

Quote
Dear Roman,
Not including the hide tray icon option is indeed a big mistake and will most likely reflect in your sales...
I highly recommend that you will reconsider your decision.
Actually i'm not responsible for making such decisions.

Best regards,
Roman Makarov.

Famatech
Technical Support.
 
Roman, it's not hiding the tray icon that concerns me, but we can't have our users changing security settings like rights, passwords etc. You can leave the icon there, just give us a way to prohibit end users from changing anything.
 
I would have to agree with those requesting the ability to hide the tray icon. For some of us this is essential.
I understand that from a Famatech security stand point hiding the icon opens Radmin to be used by hackers, as it has in the past, and eventually lead to spyware and av products to detect radmin as a ***** application.
So maybe the solution here is to enable the option to hide the icon only per request, by "enterprise" licensing or something along those lines.
Personally my concern is also the ability of users to change setting. As a matter of fact I can deal with having the tray icon as long as the users don't have the ability. So maybe what's needs to be incorporated is the ability to have only local (machine) admins change setting. Users with only local user right should not have such abilities. In our enviroment very few users have full local admin rights so this would defenitely be an option for us.

Well I really hope Famatech reconsiders or atleast takes in to account our requests. I really like what I've seen so far but I can just imagine the problems we'll have with users changing/stopping radmin server on the workstations.
 
Roman,

I believe if you performed a pull you would have a responce somewhere around 80-90% of Radmin users would RATHER have hide tray icon and have it picked up by Symantec (see we can tell symantec to not pick it up so its really not a big deal).

But having the icon unhidden is just unacceptable. Did you know that Altiris's Carbon Copy solution is hidden by default, yet Symantec does not pick it up ?

Regardless bring back the hide tray icon it is a CRITICAL feature. I will happily deal with telling Symantec to ignore it.
 
Quote
Quote
Not including the hide tray icon option is indeed a big mistake and will most likely reflect in your sales...
I highly recommend that you will reconsider your decision.

Actually i'm not responsible for making such decisions.

Best regards,
Roman Makarov.

You may not be responsible for making such decisions, but then again making such a statement and then failing to offer to take the issue to those who can make such a decision reeks of the infamous "it's not my job" mentality. Tou will lose even more customers when you do business like that.

And I think when your company has to lay off loads of people (because you angered your paying customers), then you'll likely wish you had done more to help out...

Don't be part of the problem, be part of the solution!
David Matson
Consultant, Freelance Writer, Product Reviewer
Moderator at MobilitySite, GPS Tuner
Microsoft MVP Mobile Devices - Testing
 
Hiding the tray icon is very important. If you do not want to have an option to hide the icon, an option to password protect the settings must be installed. Allowing a user to change the settings, passwords, usernames, stop and start server completly ruins the product as a remote administrator for certain companies and or schools. If a school decided to use it, it would not be practical as the students being high schooler and such love to disable whatever they can. So please radmin either put the option back in, or password protect the settings and the stopping the server. I really think it should be up to the end user as to whether or not to hide the icon. And honestly id rather virus scanners find it as possible spyware or whatever and they should make the default action to ignore and let it continue than to not have a tray icon. let alone lets not forget the obssessive people who prefer less icons in the taskbar.... like me...its very upsetting and nerve racking... im sure there is a way to compromise or something but taking out a feature is not very smart.... and i wouldnt even compare it to blank passwords as that is a very violation of password security nowadays, that was needed. on the topic of that i really hate having to enter username and pass everytime, there should be an autosave checkbox.
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