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Pages: 1
  Views: 10829Topic:: «Other problem with Viewer 3 and Viewer 2.2, Terminal Window Problem» on forum: Famatech Beta Testing
#1
Hello,

When I want use the Terminal Window with Viewer 3 or 2.2. I have this message :

Connection close du to a TCP/IP problem in the window of RAdmin.

Why smile:?: smile:?:

I must open another port smile:?: smile:?:

Thanks
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#2
There's not enough information. Could you please describe your problem as much detailed as possible?

Best regards,
Ilia Demenkov
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#3
So


When I want to view or tranfert file : no problem

But when I want to use the telnet function (terminal) I have an error message : Connection close du to a TCP/IP Problem.

So I don't understand why I can't use this function because on this computer because with another this function work.
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#4
Could you please post here the screenshot of error message you get in GIF or PNG format?

Best regards,
Ilia Demenkov
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#5
Yes I can but not now because the computer is down and I'm not near it...
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#6
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#7
Please check log.txt file on the server side. Most probably it will have a line saying "WinGate bug or smiliar error: Telnet mode will be disabled".

Best regards,
Ilia Demenkov
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#8
2005.05.26 12:28 <3080> Connection closed
2005.05.26 12:28 Remote Administrator server is started
2005.05.26 12:28 WinGate bug or similar problem is detected, entering compability mode:telnet mode will be disabled.
2005.05.26 12:30 <3028> Connection from 80.14.156.7 : Remote screen connection

Why ???
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#9
This problem occurs when some software is incorrectly integrated with network interfaces on low level. Examples of such software are firewalls, proxies, traffic managers, etc.

You should use latest version of such software. WinGate is most common cause of this problem. If you are using WinGate, you should upgrade to WinGate 5.0.6 build 820 which has this problem solved. Older WinGate versions had errors which prevented Radmin from operating properly.

It also seems that installing Radmin first and then your current WinGate version could be a solution if any problems occur.

If updating to latest version doesn't solve your problem, you'll have to disable it.

Best regards,
Ilia Demenkov
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#10
I have PANDA AV Titanium 2005 with firewall ???

Is it the problem ???
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#11
smile:!: Beaujean...

You shouldn't provide a screen with your (dynamic) ip address.

Also everyone should have changed the default port for radmin server to decrease the number of attacks.

Fortunately you didn't use the "usual" passwords.
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#12
Quote
I have PANDA AV Titanium 2005 with firewall ???


This is possible. Please try disabling your firewall for a short period of time to find out if it causes the problem or not.

Best regards,
Ilia Demenkov
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