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Pages: 1
  Views: 3071Topic:: «No screen on WIN7 machine» on forum: Radmin 3.x Troubleshooting
#1
Dear Sir,

I can connect to a WIN7 machine but get only the the little blue RAdmin window, not the remote computers screen. File transfer seem to work.

The remote computer has an Integrated NVIDIA ION graphics, with no settings available, i.e. I can not turn off hardware acceleration IF that is the problem?!

Since we have bought a number of theese machines we would very much like to be able to use RAdmin on them.

What can I do?

Best regards,
Jan Sjöberg
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#2
Hello,

You need to clear your driver cache.

There are two different ways to clear driver cache (since "sfc /purgecache" doesn't work for Windows 7, clearing the cache seems to be a bit more tricky).

Solution #1:

Create a batch file (You have to be an administrator on your system to use it) with the following content and execute it as an administrator (Right click it, choose Run as Administrator). It will create a directory labeled \windows\inf\infbk-XXXX (where the XXXX is replaced with a random number), set the relevant files to be owned by "Administrators", give "Administrators" full control over the files, and move them to the backup folder. After running this you should be able to install Radmin 3.x locally.

Here is the content of the batch file:

@echo off
TITLE Repairing Inf Cache
rem change to drive where windows runs
%SystemDrive%
rem change to the \windows\inf folder
cd %SystemRoot%\inf

rem create random directory for backup
set FOLDERNAME=infbk-%RANDOM%
mkdir %FOLDERNAME%

rem list of files which need to be removed
set FILE1=INFPUB.DAT
set FILE2=INFSTOR.DAT
set FILE3=INFSTRNG.DAT
set FILE4=INFCACHE.*
set FILE5=SETUPAPI.*

rem take ownership of the first file
takeown /f %FILE1%
rem grant full control to 'administrators'
icacls %FILE1% /grant administrators:F /t
rem move it to the backup folder
move %FILE1% %FOLDERNAME%

rem same for the other files
takeown /f %FILE2%
icacls %FILE2% /grant administrators:F /t
move %FILE2% %FOLDERNAME%

takeown /f %FILE3%
icacls %FILE3% /grant administrators:F /t
move %FILE3% %FOLDERNAME%

takeown /f %FILE4%
icacls %FILE4% /grant administrators:F /t
move %FILE4% %FOLDERNAME%

takeown /f %FILE5%
icacls %FILE5% /grant administrators:F /t
move %FILE5% %FOLDERNAME%

echo Successfully moved all infcache related files to %FOLDERNAME%
pause

Please run this .bat file, reboot and reinstall Radmin Server 3.x locally. Also please make sure to reboot your machine after Radmin Server is installed.


There also is another way to clear driver cache.

Solution #2:

Please follow these steps to rebuild Driver Database:

Boot from your Windows 7 DVD and Click on "Repair your computer".
Open "Command Prompt". Enter C:
Enter CD \Windows\INF
Enter the following commands exactly
DEL DRVINDEX.DAT
DEL INFPUB.DAT
DEL INFSTOR.DAT
DEL INFSTRNG.DAT
DEL INFCACHE.*
DEL SETUPAPI.*
Reboot
Be careful while deleting, making a mistake may leave your Windows unbootable. Please purge your cache, reboot and try to reinstall Radmin Server. Please make sure to reboot once again after Radmin installation.
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#3
Thank you, but this seems to me that it is WIN XP you are referring to.

It did not work.

I changed the path to \windows\system32\driverstore, and then it worked...
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#4
Can You please tell me what went wrong from the beginning?
Does the order of installation of programs and/or devices have anything to do with it?

I don't want to have to do this on all new machines...

Best Regards,
Jan Sjöberg
Profile
#5
Same here with Windows 2008 RC2.
The workaround did noch work,the screen is already black.
What can i do?
Edited: bernd schneider 04/17/2012 06:42:43
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#6
Please create a technical support request
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