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Radmin server 3.5.1 causing BSOD on Windows 10 1703

 

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Radmin server 3.5.1 causing BSOD on Windows 10 1703, Radmin server 3.5.1 causing BSOD on Windows 10 1703
 
When trying to upgrade my Nvidia drivers, at the moment the drivers are being updated, the entire system crashes with BSOD.
Trying to uninstall the drivers cause the same BSOD.
Removing the drivers completely through safe mode, returning back to normal mode, trying to install the drivers again - BSOD.
The BSOD is SYSTEM_SERVICE_EXCEPTION in dxgkrnl.sys
Like this: [URL=https://ugetfix.com/wp-content/uploads/articles/askit/system_service_exception-dxgkrnl-sys_en.jpg]https://ugetfix.com/wp-content/uploads/articles/askit/system_service_exception-dxgkrnl-sys_en.jpg[/URL]
I was debugging this with msconfig (enabling/disabling services and startups) and only after disabling Radmin server service, the problem finally stopped.
 
Hello,

For this matter please submit a ticket here -
[URL=http://support.radmin.com/index.php?/Tickets/Submit/RenderForm/3]http://support.radmin.com/index.php?/Tickets/Submit/RenderForm/3[/URL]
 
For workaround, you could try to disable the "Mirror load on startup" in preferences, or you should update drivers while the Radmin Viewer Client is not connected to the server Display/screen (ie: with "Full control" or "view only" ) - Then everything continues to work fine in my experience

Hopefully the developers can advise further on this little bug in the near future
Edited: fragtion - 14.09.2017 04:49:14
 
Hello,

Problems may look similar, but, in fact, they come from different causes. For clarification, we need to request enough private information, so the solution of such problems is done only through the ticketing system.
 
It is fixed in Radmin 3.5.2.
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