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Support for Network Drives
 
File Transfer doesn't work with mapped drives if Radmin Server is run as a service under WinNT-based OS. On NT machines mapped drives are created by credentials of user that actually map them. If you create them and RAdmin is started as an application everything's OK. But if you create them and RAdmin is started as a service, it has credentials of "localsystem", and they are different from credentials of user that map network drives. As a result, RAdmin cannot access network/mapped drives. Unfortunately, there is no way to access mapped drive of another user - it would be a great security hole. So you have the following ways:

1. Run Radmin Server as an application with credentials of certain user
2. Use Windows 95/98/ME on server machines
3. Use other technique than mapped drives - for example, some virtual drive software.

Best regards,
Ilia Demenkov
Famatech Technical Support
[ Closed] Wake On LAN
 
You can download Famatech Advanced IP Scanner for free from here: http://www.famatech.com/radmin/utility/index.php

Best regards,
Ilia Demenkov
Famatech Technical Support
default settings
 
You can change new connection defaults with new Radmin 3.0b Viewer.

You can download public beta of Radmin Viewer 3.0 here: http://www.radmin.com/radmin/new/.

Best regards,
Ilia Demenkov
Famatech Technical Support
RAdmin log, Tracking a hacker
 
Default path to Radmin log is c:\log.txt.

You must turn on "Use log file" file in Radmin Server settings to start logging.

Run "Settings for Remote Administrator server" from start menu group (Start->Programs->Remote Administrator v2.1->Settings for Remote Administrator server). Click "Options" button. Check "Use logfile" checkbox and apply changes by clicking "OK" button.

Best regards,
Ilia Demenkov
Famatech Technical Support
[ Closed] English-Spanish!!!!!???, Why dont you let post any problem that is in Spanish???
 
There are Radmin users all around the world - Germany, Sweden, Denmark, Finland, Japan, India, etc., etc. But they do not complain the fact they have to use English when contacting tech support.

Certainly, we can translate your e-mail from Spanish to English in few clicks. But would we try to answer you in Spanish, you'd never understand us.

English is a language or international intercommunication. It's a fact.

All network technoligies are US in origin. It's no wonder English is a commonly accepted language in IT and modern technoly in general.

For this reason you have to use English language when contacting Famatech technical support.

You can use Spanish or French when contacting our customer care/sales dept.

Best regards,
Ilia Demenkov
Famatech Technical Support
[ Closed] English-Spanish!!!!!???, Why dont you let post any problem that is in Spanish???
 
IT'S-A-RULE.

http://www.famatech.com/support/forum/policy.php

1. Common statements and recommendations
b. The official forum language is ENGLISH.

Best regards,
Ilia Demenkov
Famatech Technical Support
[ Closed] womp womp womp
 
Well, Microsoft Internet Explorer is a network tool too. Microsoft Internet Explorer can be used to harm/hack user's computer.

So Microsoft Internet Explorer is a hackers' tool, no doubt. Just like Radmin.

Best regards,
Ilia Demenkov
Famatech Technical Support
RADMIN for SuSE, RADMIN for SuSE would be a +
 
We are planning to develop a Linux version of Remote Administrator, but now we are extremely busy with beta-testing of RAdmin 3.0. The development of Linux version was not started yet.

It's possible to run RAdmin 2.1 Viewer (but not Server) under Transgaming's WineX (Windows emulator for Linux)

1. download this RPM: ftp://ftp.codeweavers.com/pub/cw-wine/codeweavers-wine-20020904-7.i386.rpm
(for mandrake user: remember to do a printerdrake from the terminal before install , go to expert section and install your printer, it will give you the xmessage dependence that codeweavers needs and that you can't found anywhere else)
2. you must be logged in as root for install (rpm -i codeweavers-wine-20020411-6.i386.rpm)
3. Now you must log out from root and type winesetup with normal user account.
4. Run radmin by doing: "wine Radmin.exe"

Remember WineX has a limitations and it can't be launched from as (since WineX setup can't handle root user) so use a normal user to lunch "wine Radmin.exe" command

The only limitation is that keyboard shortcuts are disabled (for example, F12 can't switch screen modes) and right-click on the top of the screen won't change screen mode.

Best regards,
Ilia Demenkov
Famatech Technical Support
Here you can post all your general questions directly to Famatech VP
 
Quote
You will be releasing an update to the current version (2.1) on June the 12th which has the new security features implemented?

Yes, this is true. Update (Radmin 2.2) with improved security will ne released within days.

Best regards,
Ilia Demenkov
Famatech Technical Support
3.0 Wish List, Sound?
 
Quote
Guest: while sending sound via voice chat is not what you were looking for, it does the same thing if you are creative (speaker on, mic next to it)

There's no need for such lousy solution. Just use virtual audio cable software to transfer audio out to mic.

Best regards,
Ilia Demenkov
Famatech Technical Support
Installation
 
Quote
For the viewer there should not be needed to install it to run it. Just run a file.

It's already like that. Radmin Viewer doesn't need installation. Just copy the files Radmin.exe and admdll.dll to the same directory and run Radmin.exe.

Best regards,
Ilia Demenkov
Famatech Technical Support
[ Closed] Requests for R3
 
Quote
can i cahenge from my computer to take full controll? And can i transfer files from his to mine? where? in mode?

Yes, you need to use Mode menu for this.

Quote
And can i do something so that he cant to the same to me? think he allready has...

Yes, it is possible using Radmin's NT Security Permissions.

Best regards,
Ilia Demenkov
Famatech Technical Support
Ports used by R-Admin
 
Quote
What ports does Remote admin uses

Port 4899 by default.

Best regards,
Ilia Demenkov
Famatech Technical Support
ipscan11
 
Quote
how to close the open port

Please refer your router/firewall manual for such information.

Best regards,
Ilia Demenkov
Famatech Technical Support
File Transfer Resume, Information on Transfers, Chat, Report Server, File Transfer Resume and Information Display of Transfers
 
Most of features you desire will be included in Radmin 3.0.

You can see the list here:

http://www.famatech.com/radmin/new/features.php

Quote
I was wondering if there is going to be resume support in Radmin 3.0

Resume is already supported in Radmin 2.1. Just select "Yes" is "overwrite" dialog.

Best regards,
Ilia Demenkov
Famatech Technical Support
[ Closed] remote deployment
 
Quote
Somehow i just can't make the copied r_server.exe do anything + windows gives an error about the copied admdll.dll.

Could you please quote the error message you get?

Best regards,
Ilia Demenkov
Famatech Technical Support
3.0 Wish List, Sound?
 
Quote
Will 3.0 support sound as well as video from the remote terminal?

You'll be able to transmit sounds via Voice Chat mode of RAdmin 3.0.

Best regards,
Ilia Demenkov
Famatech Technical Support
[ Closed] Requests for R3
 
Quote
1. should have the ability to copy the connections from one computer to another.

Just copy radmin.rpb file to another computer (see Radmin Viewer 3.0b help for details)

Quote
2. the ability to scan different ports on the remote computer.

this is not the task of remote access. You can use Famatech Advanced Port Scanner (http://www.famatech.com/radmin/utility/pscanner.php) for this task.

Quote
3. the ability to connect from the server to client, id server is behind nat. (Simialar to the call remote feature in pcAnywhere.

The "callback" feature is already in our Wishes list. It will be implemented in future versions of RAdmin.

Best regards,
Ilia Demenkov
Famatech Technical Support
File transfer queue...
 
We've included your suggestions into our Wishes list. These features may be developed in future releases (not 3.0 though).

Best regards,
Ilia Demenkov
Famatech Technical Support
Remote Administrator 2 Ctrl+Alt+Del, Help Ctrl+Alt+Del
 
Guest is 100% right: To transmit the Ctrl+Alt+Del combination to the remote computer, you need to go to RAdmin Viewer menu (press Ctrl+F12 to bring up RAdmin Viewer menu) and then select "Send Ctrl-Alt-Del". You can also use "Ctrl+Alt+F12" keyboard shortcut for sending Ctrl+Alt+Del combination to the remote computer.

Be sure that Radmin Server is running as a service at the remote side.

Best regards,
Ilia Demenkov
Famatech Technical Support
ver. 3.0 wish list, clipboard
 
Quote
Funny, but the "Launch" control menu item is only available from "Full Control" mode, not the other modes.

This is by design.

Best regards,
Ilia Demenkov
Famatech Technical Support
Ports used by R-Admin
 
Try updating to ver 2.1.

Best regards,
Ilia Demenkov
Famatech Technical Support
ver. 3.0 wish list, clipboard
 
Quote
change from modes to another without disconecting visualy (i.e. from full control to view only)

This is possible with Viewer's 3.0b "Launch" feature.

Best regards,
Ilia Demenkov
Famatech Technical Support
RA for Pocket PC
 
Quote
Is there a version of RA I can use on Pocket PC 2003?

No. We are planning to develop PDA version of Remote Administrator (Pocket PC/Win CE and, maybe, Palm OS), but now we are extremely busy with beta-testing of RAdmin 3.0. The development of PDA version was not started yet.

Best regards,
Ilia Demenkov
Famatech Technical Support
Comments about 3.0 beta viewer
 
Quote
If I have already remote control connection to computer where radmin server is running and are about to open file transfer connection, it still asks about passwords

Use "Launch" feature of Radmin Viewer 3.0b.

Best regards,
Ilia Demenkov
Famatech Technical Support
Icon, arrow turns to hand
 
Quote
n the past, your standard response would have been "wait for version 3" - which according to past statements is supposed to support this feature.

The question was about v. 2.1.

Certainly, this feature will be supported in Radmin Server 3.0.

Best regards,
Ilia Demenkov
Famatech Technical Support
Black and White
 
The feature you mentioned is already in our Wishes list. It MAY be implemented in future releases.

Best regards,
Ilia Demenkov
Famatech Technical Support
[ Closed] radmin 3.0, when?
 
Quote
i wish they would release the beta so they can get better testing done on different system combos

Beta version is already released: http://www.radmin.com/radmin/new/

Best regards,
Ilia Demenkov
Famatech Technical Support
[ Closed] radmin 3.0, when?
 
Quote
Will there be a beta release of v3?

There already is: http://www.radmin.com/radmin/new/

Best regards,
Ilia Demenkov
Famatech Technical Support
I love this forum, Famatech is the only company.......
 
Just don't violate forum rules (http://www.famatech.com/support/forum/policy.php), netiquette and have common sense.

Reasoned critiques is allowed, although rude comments and swearing are not.

Best regards,
Ilia Demenkov
Famatech Technical Support
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