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Author's messages in topic: 4
Topic: «Feature Request for Radmin Viewer 3» on forum: Famatech Beta Testing
Posted:
08/17/2005 02:14:13
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When the current user profile (the one you are logged under on the local machine) is added to Radmin's NT Security Permissions with proper rights on the remote machine, you won't be asked for username and password.

Best regards,
Ilia Demenkov
Author's messages in topic: 1
Topic: «Radmin Communication Nickname» on forum: Famatech Beta Testing
Posted:
08/11/2005 11:02:22
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Currently, this is not possible. The next version will not include such function, but it may be implemented in further versions.

Best regards,
Ilia Demenkov
Author's messages in topic: 3
Topic: «Feature Request, File Transfer Resume» on forum: Famatech Beta Testing
Posted:
08/11/2005 10:54:16
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Quote
Steve Hyde wrote:
When a download fails, we have tried the restart sequence mentioned above. What we have noted, is the copy takes longer.


Sometimes "delta copy" works incorrectly, so it takes longer than expected to compare pieces of files. This will be fixed in the next version.

Best regards,
Ilia Demenkov
Author's messages in topic: 1
Topic: «Radmin Communication Client, Message Alert» on forum: Famatech Beta Testing
Posted:
08/10/2005 09:58:37
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Quote
It stays green even when I receive a message. Could it change color, play a sound or pop up when I recieve a message?


This feature will be implemented in the final version.

Best regards,
Ilia Demenkov
Author's messages in topic: 2
Topic: «Radmin 3.0 Viewer Bug» on forum: Famatech Beta Testing
Posted:
08/08/2005 08:15:46
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Thank you for reporting a bug. It will be fixed in the final release.

Best regards,
Ilia Demenkov
Author's messages in topic: 1
Topic: «Radmin CC and Radmin address book» on forum: Famatech Beta Testing
Posted:
07/28/2005 10:38:45
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Quote
Dont you think it could be usefull ?


Hardly. RCC address book is designed to list available Radmin Communication Servers. In most cases there will be only one or two servers in the list.

Radmin Viewer address book is designed to list all workstations, servers and laptops an administrator may need to connect to in order to control them, troubleshoot problems or provide help.

Best regards,
Ilia Demenkov
Author's messages in topic: 1
Topic: «Release Date» on forum: Famatech Beta Testing
Posted:
07/21/2005 10:02:26
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No, there's no set release date for now.

Best regards,
Ilia Demenkov
Author's messages in topic: 1
Topic: «Windows XP 64 Bit Edition Compatibility» on forum: Famatech Beta Testing
Posted:
07/21/2005 10:00:44
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Radmin 2.2 does work under Win XP 64-bit. There are some user expirience and hints in the following forum topic: http://www.famatech.com/support/forum/read.php?FID=11&TID=8684. Please try some of those hints.

Let me know if I can be of any other assistance with Famatech products.

Best regards,
Ilia Demenkov
Author's messages in topic: 5
Topic: «Other problem with Viewer 3 and Viewer 2.2, Terminal Window Problem» on forum: Famatech Beta Testing
Posted:
07/13/2005 09:53:18
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Quote
I have PANDA AV Titanium 2005 with firewall ???


This is possible. Please try disabling your firewall for a short period of time to find out if it causes the problem or not.

Best regards,
Ilia Demenkov
Author's messages in topic: 2
Topic: «Symantec 10.0, Symantec ENgine 10.0 detects radmin as a virus» on forum: Famatech Software Good Wishes
Posted:
08/10/2005 10:08:49
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Symantec added the following articles to their knowledge base:

Symantec AntiVirus Corporate Edition 9.x detects Remote Administrator (Radmin) as an expanded threat (http://service1.symantec.com/SUPPORT/ent-security.nsf/c9b1a c1936fbf63488256e77006521df/0432a26c674d976588256ecf005cd04c ?OpenDocument&src=bar_sch_nam)

Symantec AntiVirus Corporate Edition 10.0 quarantines or deletes Remote Administrator (Radmin) (http://service1.symantec.com/SUPPORT/ent-security.nsf/docid /2005051215400948?Open&src=ent_gold_nam)

Please refer to those articles. Also, please install the latest updates for your Symantec products.

Best regards,
Ilia Demenkov
Author's messages in topic: 2
Topic: «.Net Support Please, Title pretty much says it.» on forum: Famatech Software Good Wishes
Posted:
08/09/2005 15:48:45
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Quote
Well the program launches just fine, but i cant see it in remote admin.


That's not because the application is written using .NET. The reason is non-standard GUI objects used in the application's window.

There is a Hardware Acceleration option in Windows located at "Start->Control Panel->Display Properties->Settings->Advanced->Troubleshooting->Hardware Acceleration", which has the default set at FULL. Try setting it to NONE on the remote (server) computer. This may solve the problem.

Best regards,
Ilia Demenkov
Author's messages in topic: 1
Topic: «open file in File Transfer» on forum: Famatech Software Good Wishes
Posted:
08/05/2005 06:11:15
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Quote
It's not something very important, but could it be possible to open local and distant file from the File Tranfer dialog ?


The feature you mentioned is already in our Wishes list.

Best regards,
Ilia Demenkov
Author's messages in topic: 1
Topic: «Radmin Viewer....» on forum: Famatech Software Good Wishes
Posted:
08/04/2005 08:11:47
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We are planning to port Remote Administrator to PDA's (Pocket PC/Windows Mobile) in the future, but now we are extremely busy with beta-testing of Radmin 3.0. The development of PDA version was not started yet.

Best regards,
Ilia Demenkov
Author's messages in topic: 2
Topic: «Setting Restrictions in RAdmin, How to allow only specified IP-Addresses in RAdmin-Viewer» on forum: Famatech Software Good Wishes
Posted:
07/28/2005 10:41:55
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Quote
Is it (or will it) be possible to give File Transfer access to a specified folder (or groups of folders), rather than the entire workstation?


Unfortunately, it is not possible with Radmin 2.2. As far as I know, Radmin 3.0 will not include such feature either. I agree that this would be a very useful feature. It may be implemented in further versions.

Best regards,
Ilia Demenkov
Posted:
07/26/2005 11:38:38
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Bernd Kals!

Please follow the advice from janvdweyer. Even if you restrict the user from adding new connections to Radmin Viewer, the user will still be able to connect using command line. So adding the user in question to Radmin's NT Security Permissions list on these 3 hosts only or (if you cannot use NT Security) telling the user passwords for these 3 hosts only is the best solution.

Best regards,
Ilia Demenkov
Author's messages in topic: 3
Topic: «Remote Support Billing Function, Remote Support Billing Function» on forum: Famatech Software Good Wishes
Posted:
07/26/2005 11:44:56
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Quote
Even if you could get it to work by changing the service login account, it still would not be very practical or secure to use the log file for billing purposes.


I would totally agree. This is not what logging was designed for. Although there's a way to use Radmin's log file for billing, this task is far beyond of common tasks of an administrator.

Best regards,
Ilia Demenkov
Posted:
07/08/2005 19:00:54
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Quote
Of course the RAdmin Server log file is located on the remote PC in your scenario and would have to be 'retrieved' perhaps with another file transfer RAdmin session to all your clients (not very practical). Plus I'm not sure a plain text file on the client's PC is the best place for a log that is used for billing that very same client.


Radmin Server allows you to change the location of the logfile. You can set Radmin Server to store the logfile at the remote host using UNC path or a mapped drive.

Best regards,
Ilia Demenkov
Author's messages in topic: 1
Topic: «Small suggestion» on forum: Famatech Software Good Wishes
Posted:
07/12/2005 12:43:48
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Quote
Have you considered showing the transfer speed in the status bar of File Transfer?


We've included this suggestion into our Wishes list.

Best regards,
Ilia Demenkov
Author's messages in topic: 1
Topic: «NAT woes, Accessing computer behind inaccessible router» on forum: Network management general discussion
Posted:
08/05/2005 06:05:02
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You can try creating a TCP/IP tunnel using software like SocksCap.

Best regards,
Ilia Demenkov
Posted:
08/03/2005 09:36:29
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Quote
Windows XP at A has 2 users: User1 and User2. Is it possible to login from B as User1 and from C as User2 through RAdmin independently but at the same time?


No.

Quote
And can I switch from User1 to User2 at server A from computer B?


No.

Quote
Or do we need to purchase Windows2000 or something like that, because windows XP doesn't support such option?


You will need Terminal Server and Terminal Clients to achieve such functionality.

Best regards,
Ilia Demenkov
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