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[ Closed] A practical wish..., mass load servers
 
Radmin Viewer connections list (phonebook) is stored in the registry. You can make copies by running regedit.exe.

Export all subkeys from the path

[HKEY_CURRENT_USER\Software\RAdmin\v2.0\Clients]

to a file (settings.reg, for example). You can import this registry file to other computers to copy the phonebook.

Run:

regedit.exe /s settings.reg

You will get the same list.

Let me know if I can be of any other assistance with Famatech products.

Best regards,
Ilia Demenkov
Large numbers of Users, How do helpdesks deal with lots of workstations
 
Quote
Are there ways to consolidate and copy the client station lists?

1. Download a public beta of Radmin Viewer 3.0 here: http://www.radmin.com/radmin/new/.

2. Install Radmin Viewer 3.0b

3. Read "Phonebook management" section in Radmin Viewer 3.0b HELP. It will tell you how to setup two different Radmin's to use single phonebook file.

4. If there's no way both PC's can access the same drive, the solution is to copy radmin.rpb file from one onto another when it changes.

Best regards,
Ilia Demenkov
Does Radmin work on private IPs?
 
There are two solutions to access remote computer behind a router/firewall/proxy. The first is configuring an intermediate host to forward all connections on port 4899 to the target computer. The second is installing an additional copy of Radmin Server on an intermediate host and using "Connect through host" option when connecting to the target computer.

Radmin uses 4899 TCP port by default. You can open such a port on the router/firewall. Another solution is to change the Radmin port number - on both the Server and the Viewer - to the value of a port that is already open on your router/firewall. If your firewall works under Windows you can install and start the Radmin Server on it. Then you can connect using 'Connect through host feature of the viewer. Sometimes only the router has a public IP address. In this case you have to configure 'Forwarding' on a router/firewall. Configure the router to forward connections from some port on the router to a specific IP address and port (the default port of Radmin server is 4899) of the computer on your internal network. You need to assign a port on the router for each computer you need to access. After that, to connect to a computer behind the router/firewall from the Internet you need to specify the IP address of the router and the port on the router that corresponds to your computer in the internal network. The router will then forward connections to computers in the internal network.

"Connect through host" option (available when creating new connection in Radmin Viewer) lets you to connect through an intermediate host when there is no direct TCP/IP connection with the computer you want to administer, but an intermediate computer (or host) does have a direct TCP/IP connection to both your target computer and to your local computer. Radmin server must be running on such an intermediate (host) computer for this to work. Example: You have a local network without a direct connection to the Internet. However, there is one computer on that network that does has a direct connection to the Internet. If you install Radmin server on that computer to make it an intermediate host, you can connect to other computers in the local network from the Internet through that intermediate host.

Note: If NT security permissions are used, it's advisable to grant users Redirect Right.

Best regards,
Ilia Demenkov
[ Closed] Please sell Radmin!!
 
Sean Franzen!

This forum is dedicated to Radmin usage. Please stop promoting another software in Radmin forum.

Best regards,
Ilia Demenkov
RA Admin questions and alternatives, RA Admin questions and alternatives
 
Quote
Almost all of the features of RAdmin seem to be identical to UltraVNC including a video hook. I am curious if they are taking the open source code and using it for profit?

No, Radmin is 100% original project.

Quote
Can anyone explain the difference between RAdmin and UltraVNC?

Radmin is much faster than VNC. Radmin offers stronger security and user-friendly interface which is easy to learn and use.

Also, Famatech offers unlimited technical support for Radmin users, while VNC is open source project with no dedicated user support.

Best regards,
Ilia Demenkov
[ Closed] That explains it..., Obviously no one went to CeBIT Germany...
 
Famatech executives will make an announcement as soon as they return from Hannover.

Best regards,
Ilia Demenkov
[ Closed] March 10 - Cebit (So what's new?)
 
Famatech executives will make an announcement as soon as they return from Hannover.

Best regards,
Ilia Demenkov
[ Closed] Professionalism, Radmin's lack there of
 
Famatech executives will make an announcement as soon as they return from Hannover.

Best regards,
Ilia Demenkov
[ Closed] Professionalism, Radmin's lack there of
 
Pat Waugh!

I cannot disclose such information now. Stay tuned for CeBIT news.

Best regards,
Ilia Demenkov
[ Closed] Great Product, Love it!!
 
Thank you for using Radmin!

Best regards,
Ilia Demenkov
[ Closed] Professionalism, Radmin's lack there of
 
Quote
This isn't a complaint at all.. but will registered users be notified via email or something

You can subscribe to our newsletter to be notified about our news, upgrades etc. (http://www.famatech.com/about/subscribe.php)

Best regards,
Ilia Demenkov
I would buy Radmin if it could do this
 
1. Make sure TCP/IP protocol is properly installed on both computers (you can check that by PING command. Run IPCONFIG.EXE to find out current TCP/IP configuration and IP's of both computers).

2. Run Radmin Server on the computer you want to control remotely. This computer will be called "remote computer" or "server", and computer you are connecting from is called "local computer" or "client".

3. People from the remote side must tell you the IP address of the remote computer.

4. Make sure, that both computers are connected to network and you can ping remote computer from local computer (use PING command for that).

5. Run Radmin Viewer on the local computer, click "Connect/Connect to" menu, enter the IP address of the remote computer. If all is configured correctly, you will see remote computer's desktop and be able to operate it by mouse and keyboard! See Radmin documentation for details.

If you can't connect, there is things you must check:

- Make sure that port 4899 is opened on remote computer (you can use any
freeware port scanner for this, for example - Advanced Port Scanner
that can be downloaded for free from www.radmin.com)
- If one remote computer uses modem connection, it will be better to get
permanent IP address for it, or you will need to get it's IP each
time it is connected to your ISP.
- If your remote computer is connected to network via proxy or firewall,
make sure that firewall's configured to allow all connections on port 4899.
- If your remote computer is in LAN, has no real IP, and your local
computer is not in the same LAN: please configure your LAN server with
real IP to forward all connections on port 4899 to remote computer,
and use your LAN's server IP instead of remote computer's IP in
"connect to" dialog.

Best regards,
Ilia Demenkov
Only 1 File Server
 
Quote
Would it be possible to have a verver side application composed with only 1 exe file

Why not? This is the way Radmin 2.2 works.

Radmin Viewer is a single file - radmin.exe.

Best regards,
Ilia Demenkov
Mouse Cursors
 
Radmin 3.0 should be released in the nearest future.

Best regards,
Ilia Demenkov
[ Closed] CeBit Event, What's new?
 
There is an older forum thread about CeBIT palns:

http://www.famatech.com/support/forum/read.php?FID=11&TID=8287

Please use that thread.

Best regards,
Ilia Demenkov
[ Closed] Professionalism, Radmin's lack there of
 
Quote
how can you consider that a professional way to answer to your paying audience?

We consider this a professional way. Professional software developers do have strict company policy. Also, professional software developers do not distribute raw products. We will launch public beta when we are sure that all major bugs are fixed.

Quote
All we want is some better communication from you

I can tell that next week Famatech will demonstrate a new product beta, as well as Radmin 3.0 beta at CeBIT.

Quote
is 3.0 a real product which is actually near release

Yes, Radmin 3.0 is actually near release. At least public beta of Radmin Server 3.0 will be launched in the nearest future.

Best regards,
Ilia Demenkov
Import connections
 
Radmin Viewer connections list (phonebook) is stored in the registry. You can make copies by running regedit.exe.

Export all subkeys from the path

[HKEY_CURRENT_USER\Software\RAdmin\v2.0\Clients]

to a file (settings.reg, for example). You can import this registry file to other computers to copy the phonebook.

Run:

regedit.exe /s settings.reg

You will get the same list.

Let me know if I can be of any other assistance with Famatech products.

Best regards,
Ilia Demenkov
[ Closed] Dwelling on the 3.0 Server Release, Never Going to Happen
 
All 3rd-party remote control tools have issues with Switch User, not Radmin alone.

Best regards,
Ilia Demenkov
[ Closed] RAdmin 3.0 Server release
 
Company policy does not allow distributing internal beta versions, so I guess you'll have to wait until public beta of Radmin Server 3.0 is released.

Best regards,
Ilia Demenkov
Long beta releases, Techrepublic has a nice article on long beta cycles
 
Topic moved to "general discussion".
I would buy Radmin if it could do this
 
Quote
wish Radmin, could simple act as a proxy server accepting incoming tcp connections at the computer on my uncles dsl line, and then forwarding them back to me here at my firewalled location and have all traffic encrypted

Radmin 2.2 does offer such feature. Use "Connect through host option" when connecting to your computer. Set your uncle's computer as an intermediate host. Radmin Server must be lunched on both computers.

Best regards,
Ilia Demenkov
[ Closed] server being hijacked - shutdown function does not work, help me asap plz!
 
Quote
how i can quickly shutdown my server?

Enter

shutdown -s -m \\server_hostname

in command prompt.

Best regards,
Ilia Demenkov
can anyone help me out from this hell !!!!!!!!!!!!!!!!!!!
 
Topic moved to "general discussion" forum.
Viewer 3.0 builds
 
Quote
How do we know what build we have?

Re-download and re-install.

Quote
Is there a phone number based in the United States that I can call to contact Famatech?

Sure. Check Famatech contact info at http://www.famatech.com/about/
Dynamic ip, how do we get new ips
 
If the IP address of Radmin Server is changed dynamically by an ISP, you can use software to notify you via e-mail (like "keep me posted" or DirectUpdate available at http://www.directupdate.net) every time your IP address changes. Alternatively, you could use a service that maps your dynamic IP to a DNS name (for example, http://www.dns2go.com/, http://www.dynu.com or http://www.no-ip.com/). DynDNS.org (www.dyndns.org) is a service that assigns alphabetical DNS names to computers that don't have fixed IP addresses.

To test the assigned DNS name, you can PING the remote computer. You could also use Famatech's Advanced Port Scanner to see if port 4899 is open on the remote computer. Advanced Port Scanner can be downloaded for free from http://www.famatech.com/radmin/utility/pscanner.php.

Let me know if I can be of any other assistance with Famatech products.

Best regards,
Ilia Demenkov
[ Closed] RAdmin 3.0?, When?!
 
Quote
So please, answer the question, when can we expect RAdmin 3.0?

Soon.

Quote
What have you completed?

Almost all.

Quote
What remains to be done?

Testing.

Quote
I've never seen a company so intent on keeping its customers in the dark about the status of updates.

It's up to our PR, not tech support. This forum is for "Remote Administrator Troubleshooting".

You can contact our PR team at pr@radmin.com

Best regards,
Ilia Demenkov
[ Closed] HIPPA Regs, Need fro Radmin 3.0
 
You can download a public beta of Radmin Viewer 3.0 here: http://www.radmin.com/radmin/new/. We are still testing and debugging Radmin Server 3.0. Public version will be released as soon as we're sure that it's stable and has no errors. Famatech is mostly concerned about the quality, so we prefer to delay the release than to come out with some buggy product.

There's no release date for now (there's a floating time frame).

Best regards,
Ilia Demenkov
[ Closed] Any new 3.0 Viewer available?
 
Make sure you are using a latest build of beta: download it from http://www.radmin.com/radmin/new/ and re-install.

Please use http://www.famatech.com/support/testing.php to report Radmin 3.0b bugs!

Don't forget to include a screenshot of the bug in .GIF or .PNG format.

Best regards,
Ilia Demenkov
password connection
 
Please read our security recommendations here: http://www.famatech.com/solutions/tuning.php

Best regards,
Ilia Demenkov
Limiting connections?
 
Quote
We would like to limit this to one user.

You may enable "Ask user permission" option after establishing the first connection and disabling it before disconnecting.

Another solution is enabling Radmin's IP Filter:

1) Connect to remote machine's Radmin Server from client machine with aaa.bbb.ccc.ddd IP address.
2) Launch Start->Programs->Remote Administrator v2.1->Settings for Remote Administrator server on a remote machine
3) Enable IP Filter and add aaa.bbb.ccc.ddd IP address only to the list.
4) Do all the work you need
5) Disable IP Filter before disconnecting.

Best regards,
Ilia Demenkov
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