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Author's messages in topic: 1
Topic: «Features, Great feel, but...» on forum: Famatech Beta Testing
Posted:
03/25/2005 05:27:27
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Note, that this is public beta version. In release version we will improve functionality and fix problems that are found on beta testing stage.

We are thinking about implementing smiles system. I can't guarantee that it will be implemented in version 3.0, but it may be implemented in one of the next versions.
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 1
Topic: «Radmin 2.2?» on forum: Famatech Software Good Wishes
Posted:
06/18/2004 10:03:41
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New features in v2.2:

- Radmin prevents incorrect Server configurations. Radmin Server 2.2 does not allow empty passwords.

- New, fully OS-integrated NT security system with NTLMv2 support. Now permissions for Radmin connections can be set to users from trusted domains and active directories.

- Smart protection from password guessing and DoS attacks. This protection includes such features as anti-hacker delays, attacker IP banning, etc.

- Server password protection. Radmin Server 2.2 actively protects encrypted password hashes, which are stored in the system registry. Only a user with administrator rights can access this registry branch.

- Radmin Server 2.2 starts as a service and doesn't start as an application on Windows NT/2000/XP/2003, which greatly improves security.

- Separate installion of Server and Viewer.

- Improved Radmin Server setting interface.

Best regards,
Gregor Petrov
Famatech Technical Support
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 1
Topic: «Radmin + Phonebook + IP Scanner» on forum: Famatech Software Good Wishes
Posted:
05/12/2004 05:59:48
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This functionality is added to our wish list and may be implemented in one of our next versions of Advanced IP Scanner
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 1
Topic: «Famatech CEO will answer your questions» on forum: Famatech Software Good Wishes
Posted:
02/05/2004 10:57:53
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Again, again and again...
We, at support, are forced to answer same questions countless times. Dear "Guest" - i will answer you, so other user will be sure that it's you who is mistaken and don't read anything we answers on our forum.

> It is funny that when your CEO answers
> questions from his customers (life-blood
> of any company), he seems years behind
> technology. What does he mean "Window XP's
> release has influenced our plans"? When
> did Windows XP get released?

You just don't read the answers. Windows XP
has "influenced" Radmin 3.0 at very early stage of development. mr. Dmitri Znosko just states that some Windows XP features force us to make a lot of additional work to support "Switch User" and "Remote Assistance".

> So your saying the majority of your
> customers are happy with the CPU loads
> RADMIN puts on windows 2000 systems?

If you means "100%" CPU load - we answer this question about hundreds times, and it was stated in Radmin 3.0 manual. Radmin uses only FREE resources, trying to achieve 100% FPS YOU sets in options. If some other program need CPU resources, Radmin will drop it's own resource usage to the minimum allowed level.

> Where is the video hook for Windows 2000?

Yes, version 2.1 has not vide hook drivers for Windows 2000 or Windows XP. But Radmin has a very good speed even without using driver. I, personally, use Radmin for accessing test machines with Windows 2000 or Windows XP - and i have no problems working with them in real-time. On 10 megabit network.

> I'm also unhappy you decided to include
> voice communications in your product
> before something useful like a network
> deployment feature. Maybe it is me, but in
> my work environment - we don't deploy
> speakers and microphones to users. I would
> guess that most companies are the same
> way. How hard is it to develop a
> deployment program? How long have your
> users been asking for this?

Radmin 3.0 is a COMPLETE package. We are trying to release only full-functional, tested and ready versions of software. By marketing issues Radmin 3.0 must have Text and Voice chats - so they are created and will be supplied with release of Radmin 3.0 server. "Push" installer is ALSO scheduled in version 3.0 - so, it will be available after release of version 3.0. But not prior to it.

> Since it seems you can't take the couple
> hours of development time to make
> deployment tool.

Sorry to say this, but remote deployment is a simple task that can be resolved with a trivial Windows scripting or freeware third-party utilities. Most of our customers has no problems remote deploying Radmin 2.1.

> Perhaps instead of all your *****
> customers writing to you (like you really
> listen), we should instead inform
> Windows .NET mag (and others) about your
> lack of support.

I, personally, help our Technical support group with difficult questions or when load is too high. And I can say that our tech support answers ALL e-mails. And most of them are answered within a hours. So your saying about lack of technical support is just your imagination.

Best regards, Gregor Petrov, Famatech Support Team
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 2
Topic: «Advanced Port Scanner Request» on forum: Free Network Utilities by Famatech
Posted:
04/23/2004 12:39:48
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We are trying our best to bring you final product as fast as possible.

Best regards, Famatech support team
Best regards, Gregor Petrov, Famatech
Posted:
02/09/2004 06:35:10
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Ports descriptions are added in wish list. It may be implemented in one of next releases - but only after we make Radmin 3.0 release.

Best regards, Gregor Petrov, Famatech support team
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 1
Topic: «Network Analizer Util» on forum: Free Network Utilities by Famatech
Posted:
04/23/2004 12:38:59
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Currently Famatech has "Advanced LAN scanner" that has some functionality of LAN analyzer.

Best regards, Famatech support team
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 1
Topic: «Inconsistent results» on forum: Free Network Utilities by Famatech
Posted:
04/23/2004 12:38:13
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Try to set timeout for really big value. Tis can be due to network problems and some open ports are reported as closed becouse of wait timeout. Default port scanner configuration is set to fast LAN.

Best regards, Famatech support team.
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 1
Topic: «IP Scanner 1.2 - MAC address not detected» on forum: Free Network Utilities by Famatech
Posted:
04/23/2004 12:35:58
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What do you means by "defaults the first MAC address discovered to hosts that are "dead"? can you, please, describe this problem more detailed?

Best regards, Famatech support team
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 1
Topic: «Port Scanner, Question About Port Scan Abilities» on forum: Free Network Utilities by Famatech
Posted:
04/23/2004 12:33:30
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Yes, but you need to run it on the other machine (from outside) and scan your IP for open ports.

Best regards, Famatech support team
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 1
Topic: «Is Wake on LAN possible over www ?» on forum: Free Network Utilities by Famatech
Posted:
04/23/2004 12:31:59
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Sorry, this is impossible to power-on remote computer if only one port is forwarded. Wake-On-Lan uses s-called "magic packet" that must travel freely to remote machie. This is always works on LAN, and sometimes other the www if both providers can forward such packets.

Best regards, Famatech support team.
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 1
Topic: «ipscan11» on forum: Free Network Utilities by Famatech
Posted:
04/23/2004 12:29:37
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You can use version 3.0 of Radmin Viewer witch supports advanced phonebook features.

Best regards, Famatech support team
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 3
Topic: «Remote Shutdown» on forum: Free Network Utilities by Famatech
Posted:
04/23/2004 12:27:02
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Answer lies in configuring target computer NetBIOS and Windows so it will shut down ATX case too. This configurations are quite complicated, so it will be a good idea to search on the net or wait until some expert will spare his time and makes detailed instructions. We, at Famatech, don't offer Windows tech support.

Best regards, Famatech support team
Best regards, Gregor Petrov, Famatech
Posted:
03/01/2004 05:47:14
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Sorry, but configuring Windows ME is out of scope for this forum. Try to posting this question in "general discussion" forum on this site - maybe, someone will answer it.

Best Regards, Gregor Petrov, Famatech Support Team
Best regards, Gregor Petrov, Famatech
Posted:
02/09/2004 06:22:14
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Note, that only NT-based machines can be remote shutdowned using Windows methods. Windows ME must be configured additinaly to be able shutdown remotely.

Remote shutdown uses NetBIOS communication, that utilizes port 137 (described in RFC 1002)

Best Regards, Gregor Petrov, Famatech Support Team
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 1
Topic: «WOL with no NETBIOS names in saved list, WOL with no NETBIOS names in saved list» on forum: Free Network Utilities by Famatech
Posted:
04/23/2004 12:23:13
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v1.3 of Advanced IP scanner does not save NetBIOS names yet. We will implement this feature in one of next versions after release of Radmin 3.0

Best regards, Famatech support team
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 1
Topic: «remote shutdown IPC$ error» on forum: Free Network Utilities by Famatech
Posted:
04/23/2004 12:10:52
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Do you have "IPC$ error" on Windows XP home? If so - check username and password. Make sure, that target machine is available via network and it's network configured correctly.

Best regards, Famatech support team
Best regards, Gregor Petrov, Famatech
Posted:
04/23/2004 12:08:46
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Breaking radmin password is impossible: we use very simple and efficient challenge-responce authentification, and if use don't know a password there is no way to connect.

Best regards, Famatech support
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 1
Topic: «How to open a closed port?, Advanced Port Scanner» on forum: Free Network Utilities by Famatech
Posted:
02/09/2004 06:54:28
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Ok, a little explanation.

When Windows program needs to RECEIVE data from network, it informs Windows that it will use a specific port. If no other program uses this port, Windows marks it as "open" and program can reseive data from it.

So, if you connect to another machine directly, closed port can means one of following:

1. No program was started to wait data on this port.
2. Network is misconfigured or has errors, so Windows can't mark port as "open". In this case examine program log for details.

But on real networks direct computer-to-computer connections are common only inside one small LAN. In most cases, you will meet a chain of servers, routers and firewall between you and target machines. To connect to a remote port all this intermediate machines must FORWARD yor request. If one of them fails by any reason (configuration, sequrity etc.) than your request just don't follow to target machine and port appears "closed".

If you have any other questions about ports -feel free to ask it in our "network administration" forum.

Best regards, Gregor Petrov, Famatech support team.
Best regards, Gregor Petrov, Famatech
Author's messages in topic: 1
Topic: «Keyboard Hangs?, Will keyboard & mouse of remote side system hangs when it is captured» on forum: Free Network Utilities by Famatech
Posted:
02/09/2004 06:24:41
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Yes, RAdmin will not block remote keyboard and mouse.

Note, that version 3.0 of Radmin server will allow you to force disable remote keyboard and mouse for security reasons.

Best regards, Gregor Petrov, Famatech support team
Best regards, Gregor Petrov, Famatech
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