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Author's messages in topic: 2
Topic: «Moving License to new Hardware, How to avoid buying new licenses when you switch computers» on forum: Licensing questions
Posted:
11/22/2013 04:58:04
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Hi,

You need to submit a ticket via our support system, or send a letter directly to ak@radmin.com
Author's messages in topic: 3
Topic: «Buy v3.4 and then upgrade to 4.0 when released» on forum: Licensing questions
Posted:
01/02/2013 14:56:35
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Hello,

Upgrade policy isn't established yet, however I am sure that there will be a discount for current users.
Posted:
11/28/2012 13:53:43
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Well I am prohibited to provide any ETAs...
Posted:
11/28/2012 04:18:47
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Hello,

It is not soon smile:(
Author's messages in topic: 2
Topic: «Cannot Start RAdmin Server Service - Problem with ESET NOD32?, ESET NOD32 took out RAdmin Server, restored from Quarantine, but still won't run» on forum: Radmin 3.x Troubleshooting
Posted:
11/20/2013 03:45:30
Go to
Hello,

I suppose they should be displayed in ESET NOD.
Posted:
11/19/2013 13:08:31
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Hello,

Please check that your database signatures are 8862 or later. If so, please uninstall Radmin, reboot, reinstall Radmin and reboot again.
Author's messages in topic: 2
Topic: «Bandwidth limit, Is it possible to reduce Radmin's refresh rate» on forum: Radmin 3.x Troubleshooting
Posted:
11/19/2013 13:09:45
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Hello,

I've added your wish to our wishlist. So far I can advise to manually reduce resolution.
Posted:
11/14/2013 13:17:07
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Hello,

Since Radmin doesn't actually use "refresh rate" and instead only sends changing parts of the screen, that is not possible.
Author's messages in topic: 1
Topic: «Remote Desktop Will Not Display on Windows 7 Pro» on forum: Radmin 3.x Troubleshooting
Posted:
11/14/2013 13:20:17
Go to
Hello,

Usually such issues can be fixed by:
1) uninstall Radmin, reboot,
2) make sure that all remote controls including RDP and terminal sessions are disabled, 3) reinstall Radmin and reboot again.
Author's messages in topic: 1
Topic: «Video of Google Chrome not showing on Remote Computer» on forum: Radmin 3.x Troubleshooting
Posted:
11/14/2013 13:18:03
Go to
Hello,

Please disable hardware acceleration side (either global or in Chrome settings).
Author's messages in topic: 1
Topic: «Connection from 32--bit to 64-bit, The connection problem» on forum: Radmin 3.x Troubleshooting
Posted:
11/14/2013 13:15:49
Go to
Hello,

Radmin has a full 64 bit support.
You need to create a ticket via "Support" page.
Author's messages in topic: 2
Topic: «Strange graphics behaviour» on forum: Radmin 3.x Troubleshooting
Posted:
12/27/2012 06:18:24
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Because mirror driver technology doesn't support hardware acceleration.
Posted:
12/24/2012 08:27:11
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Hello,

Please open Mozilla Firefox - > Settings -> Settings -> Do not use hardware acceleration.
Author's messages in topic: 5
Topic: «Windows 8 compatibility?» on forum: Radmin 3.x Troubleshooting
Posted:
12/24/2012 08:21:35
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We will have a special version soon, however v3.4 WORKS on Win 8. Lot of our customers tested that. That is not official of course. smile:)
Posted:
12/17/2012 04:24:02
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Soon, very soon!
De-facto Radmin 3.4 works on Win 8, but with some issues.
Author's messages in topic: 1
Topic: «Radmin Viewer, Can I install Radmin viewer in two computers?» on forum: Radmin 3.x Troubleshooting
Posted:
12/19/2012 06:24:44
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Hello,

Its a viable scheme, probably firewall or router blocks the connection.
Author's messages in topic: 1
Topic: «Lost Connection After 5 minutes, Lost Connection After 5 minutes» on forum: Radmin 3.x Troubleshooting
Posted:
12/13/2012 05:33:04
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Hello,

Please submit a ticket to our techsupport and I will provide you a special utility to test your TCP channel.
Author's messages in topic: 1
Topic: «Problem with forum?» on forum: Radmin 3.x Troubleshooting
Posted:
11/23/2012 13:30:37
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He was spammer. I work on this issue.
Posted:
11/14/2013 13:27:55
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I suppose it will be implemented in our next major release.
Author's messages in topic: 5
Topic: «Windows 8 and Windows Server 2012 Support» on forum: Famatech Software Good Wishes
Posted:
12/24/2012 08:24:55
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There will be a special version soon smile:)
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