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Radmin User Portrait

 

Survey summary

 

A Radmin user survey was hosted on Famatech’s web site (www.radmin.com) in the fourth quarter of 2007. The survey was responded to by 712 site visitors who answered questions regarding their age, job, company size, what they use Radmin for, their attitude to this software, etc.


Who Uses Radmin?

 

Statistics show that Radmin users are predominantly male (94%), but there is no predominating age group. The users who are 23-35 years old (36%) are mostly working as system administrators and these users have a long-time experience with using Radmin. Those who are 36-50 (32%) have a Bachelor’s Degree and are decision makers when purchasing software. The prevailing level of education is some college and higher.

Radmin User Portrait Survey 2006: Users’ sex
Users’ sex
Radmin User Portrait Survey 2006: Users’ age
Users’ age
Radmin User Portrait Survey 2006: Users’ education
Users’ education

Radmin is a universal remote PC access solution

 

Radmin fulfills a wide range of tasks. The survey has shown that many respondents use Radmin for more than one purpose. Of the total number of interviewees, 71% use Radmin for network management and 58% use it for remote user helpdesk servicing. About a half of all users use Radmin to access their office PCs from home. A considerable amount (15%) use Radmin software for distance education.

Radmin User Portrait Survey 2006: What do you use Radmin for?
What do you use Radmin for?

From system administrators to CEOs: everybody uses Radmin

 

Although the largest group that uses Radmin remote control is system administrators (47%), Radmin is very popular among IT consultants, middle managers and top executives. Significantly, system administrators who took part in this survey stated that they are decision makers when purchasing software.

Radmin User Portrait Survey 2007: Who uses Radmin in your organization?
Who uses Radmin in your organization?

Radmin for small, medium and large companies

 

Answers to the question “How many employees work in your company?” show that Radmin is used in companies of all sizes. Our current clients represent all categories: from the smallest companies with only 1-9 employees (25%), through medium, to the largest corporations with over 1000 employees (13%).

Radmin User Portrait Survey 2006: How many employees work in your company?
How many employees work in your company?

Application of Radmin in different industries

 

Radmin is being used in organizations of almost all business spheres and industries. No matter whether a company is selling goods, providing services, or developing software, almost all companies have computers: workstations and servers connecting them to a LAN. Nearly all staff members can find a use for Radmin, for instance: system administrators need to manage the computer base of the company remotely, managers need to access their office PCs during business trips, etc.

Radmin User Portrait Survey 2006: What business sphere or industry is your organization involved in?
What business sphere or industry is your organization involved in?

The most valued Radmin features

 

Radmin’s features satisfy even the most exacting users. The most valued features are high speed, reliable security, sufficient functionality and ease of implementation. Over half of the respondents rated these features of Radmin 5 out of 5 points.

Rank

Radmin features

Percentage of Radmin users who find this feature the most important
(5 out of 5 points)

1

Speed

61%

2

Security

56%

3

Functionality

55%

4

Ease of implementation

54%

5

Ease of use

43%

6

Acceptable price

42%

7

Business ROI

32%

8

Low traffic usage

32%


Radmin users express their loyalty

 

Answers to the question “How long have you been using Radmin?” are evidence of Radmin’s high quality. There are many old users who have been using Radmin for years (60%) and there is a considerable number of recent users (22%). These two categories bracket the number (18%) of those who are using Radmin for months. Quite clearly, Radmin users are extremely loyal.

Radmin User Portrait Survey 2006: How long have you been using Radmin?
How long have you been using Radmin?

Users love Radmin

 

Each respondent expressed their attitude towards Radmin. The response was overwhelming!

Radmin User Portrait Survey 2006: Users’ attitude to Radmin
Users’ attitude to Radmin
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